Purchase not received!!!

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Purchase not received!!!

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1 2

noloses149

Dec 12, 2019, 22:3512/12/19

05/13/19

923

olalingehed said:

I did not receive my pack bought today at 19.17 gmt+1, google sent me my receipt and the money are gone!

Hello, PM me your in game id in this format UMXXXXX|XXXXXX and a link to this post and i will see what i can find out.

lauder80

Dec 15, 2019, 13:3212/15/19

12/01/19

Hi there I bought the ancient shard pack for 4.99 but didn't receive it the game froze and I had to restart it. It was 5 shards and 200000 silver.

darrenkeith9469

Dec 18, 2019, 21:1912/18/19

12/05/19

I purchased a 10$ pack it charged but said payment unsecussful but I was charged on my google account...

darrenkeith9469

Dec 18, 2019, 21:2412/18/19

12/05/19

It's still in my shop too buy and when I click buy it says I already own the item because I do so help please.

noloses149

Dec 18, 2019, 22:2412/18/19

05/13/19

923

darrenkeith9469 said:

I purchased a 10$ pack it charged but said payment unsecussful but I was charged on my google account...

Hello, Post a screenshot of the purchase and your in game id.

jerrycolon44

Dec 19, 2019, 04:5012/19/19

12/19/19

I just purchased the rookie package for .99cent and did not receive my items I realized it when I went to click the blue shard and I hit summon and it charged me the price in silver so I wasted the money and the silver, I'd would like my silver back and the items i paid for. Someone please help me out on how to speak to someone about this issue. I have the purchase receipt.

monkey707220

Dec 20, 2019, 00:4712/20/19

09/15/19

Have not received full purchase. Missing void shards.

1 2

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It was 5 shards and 200000 silver.</p>","userRegistered":"1575195109347","userCommentsCount":"1","userName":"lauder80","createdDate":"1576416763893","editedDate":"0","id":"719609","entityId":"173952","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/8.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"719609","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8970528/","commentUrl":"/en/comment/topic_721552/"},"strings":{"userRole":"","userId":"8970528","contentDraftJs":"","contentHtml":"I purchased a 10$ pack it charged but said payment unsecussful but I was charged on my google account...","userRegistered":"1575504396170","userCommentsCount":"2","userName":"darrenkeith9469","createdDate":"1576703948420","editedDate":"0","id":"721552","entityId":"173952","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"721552","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8970528/","commentUrl":"/en/comment/topic_721555/"},"strings":{"userRole":"","userId":"8970528","contentDraftJs":"","contentHtml":"It's still in my shop too buy and when I click buy it says I already own the item because I do so help please.","userRegistered":"1575504396170","userCommentsCount":"2","userName":"darrenkeith9469","createdDate":"1576704275203","editedDate":"0","id":"721555","entityId":"173952","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"721555","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8496781/","commentUrl":"/en/comment/topic_721570/"},"strings":{"userRole":"","userId":"8496781","contentDraftJs":"","contentHtml":"<div class=\"user-name\">darrenkeith9469 said:</div><br><blockquote>I purchased a 10$ pack it charged but said payment unsecussful but I was charged on my google account...</blockquote>Hello, Post a screenshot of the purchase and your in game id.","userRegistered":"1557734527113","userCommentsCount":"923","userName":"noloses149","createdDate":"1576707866340","editedDate":"0","id":"721570","entityId":"173952","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"721570","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8970973/","commentUrl":"/en/comment/topic_721637/"},"strings":{"userRole":"","userId":"8970973","contentDraftJs":"","contentHtml":"<p>I just purchased the rookie package for .99cent and did not receive my items I realized it when I went to click the blue shard and I hit summon and it charged me the price in silver so I wasted the money and the silver, I'd would like my silver back and the items i paid for. Someone please help me out on how to speak to someone about this issue. I have the purchase receipt.</p>","userRegistered":"1576722412673","userCommentsCount":"1","userName":"jerrycolon44","createdDate":"1576731027000","editedDate":"0","id":"721637","entityId":"173952","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"721637","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8972141/","commentUrl":"/en/comment/topic_722159/"},"strings":{"userRole":"","userId":"8972141","contentDraftJs":"","contentHtml":"Have not received full purchase.  Missing void shards.","userRegistered":"1568581319173","userCommentsCount":"1","userName":"monkey707220","createdDate":"1576802872590","editedDate":"0","id":"722159","entityId":"173952","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"722159","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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