Nov 5, 2019, 20:2511/05/19
1
I paid twice too. I wrote to in-game support. No answer. Please advise, what to do?
Paid and didnt receive the package
Search
Nov 7, 2019, 04:0211/07/19
Nov 7, 2019, 04:03(edited)
02/15/19
2725
Rehetep said:
I paid twice too. I wrote to in-game support. No answer. Please advise, what to do?
Hi
What is your ticket number send me in pm.Nov 8, 2019, 20:1511/08/19
04/16/19
1
Hello, today i bought a package 3 times, money got paid but i didnt receive anything... Please help!
Nov 11, 2019, 12:3111/11/19
3
결제 했지만 상품이 없다
Nov 11, 2019, 12:3211/11/19
3
I paid for the silver package on November 4th but there is no product11월 4일에 은제품을 샀는데 상품이 없습니다.
Nov 11, 2019, 18:2111/11/19
11/01/19
1
Same here. Support ticket submitted. Shouldn't this be the #1 priority before publishing a game?
Nov 12, 2019, 00:5511/12/19
Nov 12, 2019, 00:56(edited)
09/21/19
4
It has been 3 days since my card debited but i have yet to receive anything. This has cost me the #1 spot in the tournament. I demand an immediate resolution on this matter and compensation on my lost. It has been few time already everytime i bought something, i got it only after 2 days. This is not hood for me. So please resolve this ASAP. My game name is EKA9472.
Nov 12, 2019, 04:0111/12/19
02/15/19
2725
Unknown_Ranger said:
It has been 3 days since my card debited but i have yet to receive anything. This has cost me the #1 spot in the tournament. I demand an immediate resolution on this matter and compensation on my lost. It has been few time already everytime i bought something, i got it only after 2 days. This is not hood for me. So please resolve this ASAP. My game name is EKA9472.
Hi
Please open ticket in game to our support at Payment category.
Thank youNov 13, 2019, 19:4411/13/19
11/13/19
1
I brought the bonus offer pack. And got nothing. I opened a ticket and haven't gotten any answers. What happens next? Do i call my bank?
Nov 14, 2019, 19:5711/14/19
11/12/19
1
Hello I bought the conqueror pack today and the charge is on my cc but it said declined and I didn’t get anything
Nov 17, 2019, 05:1911/17/19
1
Bought beginner pack and didnt received... Waiting for an answer by mail
Nov 17, 2019, 13:4711/17/19
11/17/19
1
Hello, I have bought a Bulk Value Packand did not receive it.
Nov 18, 2019, 12:5111/18/19
Nov 18, 2019, 19:20(edited)
10/30/19
2
I just purchased the £9.99 silver pack and the game froze. My money is pending in my account but nothing received. Help?
Nov 18, 2019, 19:2111/18/19
02/15/19
2725
christopherjarypt said:
I just purchased the £9.99 silver pack and the game froze. My money is pending in my account but nothing received. Help?
Hi
Its possible some slight delay after purchase but if you don't receive your items until tomorrow pls contact with our support used by, the payment category.
Thank you for your patient.Nov 19, 2019, 00:2111/19/19
10/29/19
4
I purchased twice 9.99$ each time game froze an no package, please fix an send me my purchase of conquerer pack's thank you .
Nov 19, 2019, 05:1611/19/19
02/15/19
2725
speedytow74 said:
I purchased twice 9.99$ each time game froze an no package, please fix an send me my purchase of conquerer pack's thank you .
Hi
Could you provide me your in game than pm me with this forum link.
Thank youNov 19, 2019, 07:0211/19/19
1
Today, pay for a pack but not receive anything?
What the hell!!!Nov 19, 2019, 10:4111/19/19
02/15/19
2725
d1ma said:
Today, pay for a pack but not receive anything?
What the hell!!!
Hi
Its possible some slight delay after purchase but if you don't receive your items until tomorrow pls contact with our support used by, the payment category.
Thank you for your patient.
Jun 27, 2020, 00:1506/27/20
06/13/20
1
I paid twice for a package but did not receive anything.
it was $29.99 twice. Please help
Jun 27, 2020, 01:3606/27/20
06/27/20
1
I just bought a package (Regular Pack 14.99) and never received it. Though payment did go through.
