Thom HitzFeb 3, 2023, 16:5902/03/2311/28/222submitted help ticket. tried promo code again today and it worked (after 2 days of not working)
dthorne04ModeratorFeb 3, 2023, 19:3702/03/2312/30/206229https://plarium.com/forum/en/raid-shadow-legends/674_game-discussion/1426743_genbo-prime-code-issues-have-been-resolved/ To everyone still running into issues, please take a gander at this thread. Everything should resolve itself - even those whose codes who are no longer working and have not received their Genbo yet.