I always try to stay polite and be constructive when communicating with people and very rarely have I crossed that line. So I do apologize if it feels like I am picking on CMs, but...
There is a huge difference between handling a problematic situation with unhappy customers (rightfully so) and just shutting them down with bans and threats, when a bunch of new promises (yet even more, see the link provided by CM) and some mumbling about the better things in life do not work. It is very poor practice.
The way the fusion was portrayed, and how it was set and presented to the players is a psychological monetization trick. And there is no second meaning to that. So here are a couple of constructive suggestions. :) Before launching such shady things have a decent plan how to manage them afterwards, when "feedback" will hit the fan. (Kinda reading that between the lines of the CMs new post.) And if your team of CM and mods do not have enough experience or psychological strength to defuse such situation ( instead of escalating them) and handle negative feedback, then your company decitions should not lead to it. Or just hire a new team of lambs to the slaughter and keep on going as planned, till the revenue drops.
P.S. By "rather difficult" they mean "too expensive". ;)
so no fixing on the current event ?
increasing drop rate in spider and fire giant ?
maybe give those people who could not get centurion shards so they can complete the event.
i mean i have centurion, cause i stored enough shards, but many are not that lucky. and what are 3 golden shards for you, that only have a drop rate of 6% ? see it as marketing. first u solve the issue with the event, 2nd you may get people addicted to those shards and sell some more (if they actually had a reasonable price, which they dont have)
i just need the damn rotten mage and i run the dungeon for the 4th day now... fckn increase the drop rate. thats not difficulty... i do what needs to be done to get it but i just dont get it... what a fun event ... (work with increasing drop rates per try, so that there is a maximum of must do runs)