All Categories

Server down.

Server down.

Search
Jul 29, 2018, 00:2107/29/18
0

Server down.

Can’t login since last night. Is the game down for maintenance?
Views
18k
Comments
84
Comments
MariusAdmin
Jul 29, 2018, 14:3207/29/18
09/04/17
2688

Hey, losttribe6.


No, the game is up and running right now. Are you still having issues?
Jul 31, 2018, 22:1407/31/18
07/31/18
2
I'm having the same problem, was playing an hour ago and now I can't get on
MariusAdmin
Aug 2, 2018, 11:2208/02/18
09/04/17
2688
Hope you've had no further issues with login to the game since your initial update in PM! If there are any issues, let us know.
Aug 27, 2018, 20:4608/27/18
1

Server down? Getting an error 503 when trying to log in


Aug 27, 2018, 20:4808/27/18
08/22/18
2
SERVER CONNECTION FAILED
Aug 27, 2018, 20:4808/27/18
Feb 26, 2019, 09:51(edited)
08/07/18
2

Same as above, error 503 as of about 30 mins ago. Now getting server connection failed.


Sorry everyone, I think it's me causing all the issues. Everytime I have an xp boost active something goes wrong... :)
Aug 27, 2018, 21:0008/27/18
8
Not able to log in since 20 mins ago
MariusAdmin
Aug 29, 2018, 10:4908/29/18
09/04/17
2688
Hey, guys. There were a few issues after the update last night. There will be a small fix applied today as well to resolve any residue issues with stability.
Sep 1, 2018, 02:2409/01/18
04/22/16
13

Looks like the small fix, fixed it good ...

ERROR 500

The site is currently under construction, as we are working to improve plarium.com. Please refresh the page or try again later.


Any CM got an eta on live servers?

MariusAdmin
Sep 3, 2018, 09:5909/03/18
09/04/17
2688
Sorry, Gwydion, we don't have Community Managers working on the weekend or that late at night. However, what game are you referring to? The error description seems like something out of our strategy titles, not Raid.
Mar 11, 2019, 01:2303/11/19
03/05/19
1
I'm  having this same set of issues with the game right now. Is there a solution?
Mar 11, 2019, 05:3803/11/19
02/05/19
33
gustavoscopelfc said:

I'm  having this same set of issues with the game right now. Is there a solution?
Hey there, I think it was just a maintenance. I had the same issue but the game got back again after a few minutes. Are you still experiencing the same issue?
Mar 25, 2019, 00:2103/25/19
04/27/15
1

Hi there guys!


I was playing just until 20 min, then reset hit and suddenly the game started showing connecting failed messages 


Is there maintenance going on or are the server simply down?
Mar 25, 2019, 00:2803/25/19
03/24/19
8

The game froze at exactly midnight UK time for me.  I can't log back in either.

Mar 25, 2019, 00:3103/25/19
03/17/19
3
I also cannot log in. Game froze/reset and not I cannot get past the 'sign in' portion of the load bar after opening the app. 
Mar 25, 2019, 00:3303/25/19
03/24/19
8
pancakesocket said:

I also cannot log in. Game froze/reset and not I cannot get past the 'sign in' portion of the load bar after opening the app. 
Try login in now, I've just got in. :-)
Mar 25, 2019, 00:3503/25/19
03/17/19
3
Yep I can log in now also
Apr 16, 2019, 15:5704/16/19
04/12/19
1

I am now experiencing the same issue.  It started last night and happens on both my iPad and android phone.  I am locked out of the game.  The full text of the error I get is:


Connection Error

Server connection failed.


Check your internet connection and try again.  If  you continue to experience this error, please restart the game.

<2 buttons>  "Re-log in" and "Support"

AuthCmd [ CmdException "t":AuthenticateExtended "e":132 "h":5 "s":1 "a":False ]

[ WebException "w":ProtocolError "h":403 ]

[ v1.6.0  | 0 16-4-19 15:44:51 UTC(device) ]


Apr 17, 2019, 04:1604/17/19
02/15/19
2725

Mardkov said:


I am now experiencing the same issue.  It started last night and happens on both my iPad and android phone.  I am locked out of the game.  The full text of the error I get is:


Connection Error

Server connection failed.


Check your internet connection and try again.  If  you continue to experience this error, please restart the game.

<2 buttons>  "Re-log in" and "Support"

AuthCmd [ CmdException "t":AuthenticateExtended "e":132 "h":5 "s":1 "a":False ]

[ WebException "w":ProtocolError "h":403 ]

[ v1.6.0  | 0 16-4-19 15:44:51 UTC(device) ]


Hi!

Could check the game again ? And if you faced same issue please contact with us.
Apr 17, 2019, 13:2004/17/19
03/23/19
8

Me and my girlfriend got kicked out because of apparent server maintenance. But the battles we started did cost energy which isn't refunded. It's not the first time this happens. 

Do announce your server maintenance and / or refund lost energy please


The topic is locked. You cannot post comments.