Thank you for the info! I have some questions/thoughts about your responses, if you dont mind.
1) Coming in 1.12, along with some Vault UI improvements - AWESOME!
2) Working on that -AWESOME!
3) We will be buffing all the champions that have been underperforming gradually and adding the missing ones (healers, CC and so on) to the Factions that still need them. Plus, adding more Dwarves, of course, so that they could finally make up a fully-fledged Faction and participate in FW - meh, honestly. The waters are so muddy that getting the legendary you want is next to impossible for even krakens. What would make me excited about this is if there were events that favored a faction, like have recently come out with enhanced chances for a certain character, make all summons during that event only come from a group of factions, like they're currently broken into alliances, each alliance can have their turn, so we have events where the waters arent so muddy and we can have hope of getting a champ we want and would spend money on.
4) The Arena has a different purpose - it's aim is to give them the opportunity to collect Medals for the Great Hall (which, when upgraded gives great bonuses to your whole roster). Silver is fairly easy to obtain by farming and as a reward for all kinds of events/tourneys - completely get this and the great hall does make big improvements. Eventually. I refused to do the arena for the first couple months I played, because I either won and got a little closer to a perk, or lost horribly and was out both time and a chance. Or the game froze and I lost. Let us get like a medal of the lower ranking for losing so that our time isnt wasted. Eventually the lesser medals wont be useful anymore, but even in a lost campaign battle you get experience. Medals are just account experience, more or less.
5) There will be new ways to get and store more Energy - Would absolutely love if my energy refills didnt automatically go to my pool, and instead went to my inventory. Same with non-store xp boosts. Arena tokens dont auto apply, why should energy?
6) We will consider this suggestion - Raid pass DEFINITELY needs something. At the very least seriously consider raising the xp and silver buff to +50% and expand it to work everywhere. I would absolutely pick it back up in that case.
7) We will be refreshing the PvP part of the game altogether - meh. I do arena in this game because I have to. I do not enjoy it, so... meh.
8) Will happen in 1.12 - I'm okay with faction wars being true end game stuff. It make my two decent faction success feel like I accomplished something, but the ramp on it does come out of nowhere.
9-10) It's not likely that we are going to do this, but there will be new ways to obtain books - completely understand that books are big income, but having rates outperform epics because of a lack of access to books is seriously frustrating.
11) This is not in our immediate plans, and one of the main reasons is still that Silver is not difficult to get in the game - I get that we only have to update that one piece of gear once, but having to spend thousands of energy to get enough silver to upgrade that one piece, and then having to look forward to doing 8 more times per champ (if we ever manage to get an accessory for the champs faction) is honestly a nauseating thought.
12) That's not in the plans, but there will also be new ways of getting more Scrolls for your champ - the top mastery scrolls need to be seriously boosted. I understand we only have to do it once per champ once we get our first 5 through, but when we look at time and energy spent, even making the minimum red scroll at level 15 10 scrolls would much reduce stress and is an easy fix. That's still at least 95 run sjust for red scrolls, which will still cause people to buy energy just to get it out of the way.
13) This request has been passed to our game designers - it's a simple change but would make so much impact.
14-15) The same here. We will discuss this - honestly, I wish the spiders den and faction wars functions would be reversed. The faction wars could give accessory drops for that faction and spider could give the glyph drops. Higher rarity glyphs need to have a higher minimum. Having the potential to get the same roll from a 5 star as a 2 is ridiculous and somewhat insulting.
16) These are not given as rewards on the highest stages in Dungeons, so this should serve as additional motivation to develop your champs for passing those most difficult stages - agreed, but maybe up the champ drop rate. I know a few people who are close to quitting or have quit because they spent thousands of energy trying to get the champ to drop and it never happened.
17) We are considering this - plarium has nothing to lose by doing this. It will help keep people past the first rewards and make your playerbase feel you appreciate them playing. Consider it charity if you have to, but I'm more likely to pay a company that I feel wants me to play their game.
18) The same answer as in 9-10; I dont like it, but I get it.
19) That is in plans; version 1.26? I'm half kidding here, but having a hard level cap that doesn't take into consideration the playerbase that keeps sticking around because we love your game is kind of a slap in the face.
20) There will be more Fusions for different champions in the future. The champs promise to be very goo - meh.
21) Could you please elaborate on this one - I think he meant sortable tabs for the market, and have semi-permanent available that came be sorted into those categories. I've seen other games do this with a refresh option that comes available every so often or by gem purchase.
I'd like to take a moment while I'm here and second or thrice the suggestion that we get a time line for updates. Even if its quarterly, aside from hot fixes and the hero add patches, that way we know we are getting something good a few times a year, and then just communicate occasionally what can be expected at that time, but if you know that you need something ready by a certain time, it will also allow time to test the features. It would also, hopefully, diminish the cry out for lack of content. People could know they either need to hoard resources for those updates or for people like me that have to plan to spend so I don't get myself into trouble, I could make those arrangements and be ready to hit the new content hard when it comes out.