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Plarium Play App. We need your feedback!

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1 фев. 2020, 18:4001.02.20
21.07.16
9

I want the all button back I do not like the new way you are doing it,, takes too much time .. Still when you are upgrading stones every time you add 2 together it goes back to 1st page ,, pain in the buttocks. 

Seems when we are doing league brawl  something always not working or lag.  I want out of diamond ,, we can't get what the coiners do and run lvl 17 - 20  no prizes there want to go back 1 level 


Former LM  of Integrity Rising 

Freedom ring 
AlinaCommunity Manager
3 фев. 2020, 11:3403.02.20
21.05.19
3509
Carangajeira said:

Wesley Pringle said:



It could be that the game is experiencing very heavy traffic due to the Many activities being played at the same time  Champion tower and brawl. How is you signin time now that the Brawl is over ?  Also are you playing on a Desk top or a laptop computer and have you cleared your browser cache and restarted ? 

Of course I have cleared cache and restarted - I have been playing long enough to know that these are the first things one does before complaining! The game is still lagging badly - loading sticks at 80% for up to 10 minutes (I just leave it until it lets me in) and then the graphics take forever to load once the game starts. This has been since the last "update" - and is something new that I have never experienced before.

Playing on a laptop with an SSD, not a hard drive, so load times should be instant!
Hello! I'm sorry to hear about this inconvenience. Does this issue persist? Thanks in advance for your reply! 
AlinaCommunity Manager
3 фев. 2020, 11:3503.02.20
21.05.19
3509
Toby said:

plarium play app is DOWN!!!   had to use my browser to load the game this morning.. 
Hello! I'm sorry about this difficulty. Does it persist? Thanks! 
AlinaCommunity Manager
3 фев. 2020, 11:3603.02.20
21.05.19
3509

Kamchak said:


app went down 28 Jan and next morning is still not working... would kinda like to know why

Hello!


Thanks for notifying us. Is it working now correctly? Thanks in advance!
AlinaCommunity Manager
3 фев. 2020, 11:3803.02.20
21.05.19
3509
1oldragon said:

I turned in a response about this problem 1 year ago about how when you join a league and players send you an INGAME friend request it does not show in the friend request button that is in the black bar at the top of the game window because the app cuts that black bar off in the app AND while playing in full screen it is cut off.  you must tell all new players not to play in the app or school them to switch back and forth with a browser to see friend requests from league members. and if they play full screen they must switch out of full screen to see any friend requests. please look at this issue again .
Hello! Please file a bug report on this matter per this link. Thank you! 
AlinaCommunity Manager
3 фев. 2020, 11:4103.02.20
3 фев. 2020, 11:41(edited)
21.05.19
3509

freedom said:


I want the all button back I do not like the new way you are doing it,, takes too much time .. Still when you are upgrading stones every time you add 2 together it goes back to 1st page ,, pain in the buttocks. 

Seems when we are doing league brawl  something always not working or lag.  I want out of diamond ,, we can't get what the coiners do and run lvl 17 - 20  no prizes there want to go back 1 level 


Former LM  of Integrity Rising 

Freedom ring 

Hello! 


Thanks for sharing your point of view. The dev team will think about it. Cheers!
4 фев. 2020, 22:0304.02.20
4 фев. 2020, 22:07(edited)
220451

I just came back to the game and I noticed that the ONLY way to get UPGRADES is with sketches, therefore I guess I will be leaving again. There's nothing worse than a game that is only for real money to purchase upgrades or to continue playing once the base game is gone as far as one can go! .............................SEE YA's...…………………….




5 фев. 2020, 16:0005.02.20
02.11.19
1
I love this game but at the same time it is one of the most frustrating things I have ever done. I just spent 2 hours and 120 gems to build up over a million silver to attempt to upgrade the gear on my Steelskull. 5 minutes and a million silver later I had successfully upgraded 1 artifact from a 12 to a 14. Who is the sadistic prick who came up with this? At this point I would love to get my hands on him. 
AlinaCommunity Manager
7 фев. 2020, 13:5307.02.20
7 фев. 2020, 13:53(edited)
21.05.19
3509
No Mercy said:

I love this game but at the same time it is one of the most frustrating things I have ever done. I just spent 2 hours and 120 gems to build up over a million silver to attempt to upgrade the gear on my Steelskull. 5 minutes and a million silver later I had successfully upgraded 1 artifact from a 12 to a 14. Who is the sadistic prick who came up with this? At this point I would love to get my hands on him. 
Hello! Thanks for sharing your concern here! I've got a feeling you're talking about RAID: Shadow Legends. You can communicate about it here. Good luck!
12 фев. 2020, 03:5712.02.20
220451

I have a suggestion for two legendary fusion champions. 

We have Athel. Now we also have Dark or Fallen Athel.

Use those as a base to fuse two legendary  versions.

Angelic Athel

Demonic Athel
12 фев. 2020, 05:5112.02.20
2

Hi

Boris Shevchenko said:


1oldragon said:


while playing in app players can NOT see friend request. This makes it hard for new players because the icon that show you have friend request is not shown . Thanks 1old


Thank you for this feedback! I'll pass it accordingly. 

AlinaCommunity Manager
14 фев. 2020, 14:0714.02.20
21.05.19
3509

charles1979 said:


I have a suggestion for two legendary fusion champions. 

We have Athel. Now we also have Dark or Fallen Athel.

Use those as a base to fuse two legendary  versions.

Angelic Athel

Demonic Athel

Hi, Charles! Thank you for sharing your ideas with us! I think you're talking about RAID: Shadow Legends. However, this is a forum for Stormfall: Age of War. You can share your ideas on the game via this link. Cheers!

26 фев. 2020, 18:0726.02.20
04.04.16
21

Its great to see that the Play App has become more usable over time.

However a big feature that is missing is the ability to use Play App to do multiple logons on one PC.

Using Chrome, Chrome Incognito, Opera GX Browser, Opera GX Browser, etc etc and Play App and atm each allows one Stormfall logon per active session. 

When Flash is no longer supported at the end of the year, as far as I am aware atm there will be Play App that can be used to logon to Stormfall. Thats one game session only at a time per pc.


QQQ  Has Plarium taken a SERIOUS look at how many people, especially those who spend some large money in this game, have multiple logon ids? 

I suspect the answer would tend to shock Plarium. Far as I can tell by talking to a number of very active players, if there is no longer a way to do multiple logons per pc when Flash support stops, they will either stop playing the game or seriously slow their game activity and so drop their expenditure on the game.


QQQ Has Plarium any intention to add multiple logon at the same time ability to Play App before the end of the year when Flash Support stops?

AlinaCommunity Manager
28 фев. 2020, 12:5228.02.20
21.05.19
3509
Ozi UW said:

Its great to see that the Play App has become more usable over time.

However a big feature that is missing is the ability to use Play App to do multiple logons on one PC.

Using Chrome, Chrome Incognito, Opera GX Browser, Opera GX Browser, etc etc and Play App and atm each allows one Stormfall logon per active session. 

When Flash is no longer supported at the end of the year, as far as I am aware atm there will be Play App that can be used to logon to Stormfall. Thats one game session only at a time per pc.


QQQ  Has Plarium taken a SERIOUS look at how many people, especially those who spend some large money in this game, have multiple logon ids? 

I suspect the answer would tend to shock Plarium. Far as I can tell by talking to a number of very active players, if there is no longer a way to do multiple logons per pc when Flash support stops, they will either stop playing the game or seriously slow their game activity and so drop their expenditure on the game.


QQQ Has Plarium any intention to add multiple logon at the same time ability to Play App before the end of the year when Flash Support stops?

Hi, Ozi! Thanks for your question! I've replied to you here. Cheers!
6 март 2020, 10:5406.03.20
6 март 2020, 10:55(edited)
13.07.16
2

I ave not been able to log into the app nor the website for 5 days now, since the last update this is a regular occurrence and I have spent a lot of money on this game for some many bugs glitches and not being able to access my investment in your game. Very sad that we can't get any support anymore so lets hope you help. The Mercenary


AlinaCommunity Manager
6 март 2020, 15:3406.03.20
21.05.19
3509
The Mercenary said:

I ave not been able to log into the app nor the website for 5 days now, since the last update this is a regular occurrence and I have spent a lot of money on this game for some many bugs glitches and not being able to access my investment in your game. Very sad that we can't get any support anymore so lets hope you help. The Mercenary


Hello! Sorry to hear that you cannot log into the game. Why exactly can't you log in? Do you receive any error messages? If yes, what is stated there? Please attach a screenshot if possible. Thanks in advance!
13 март 2020, 19:2413.03.20
17.08.15
1
Won't launch on my Mac. Crashes every time I try to open it.
AlinaCommunity Manager
16 март 2020, 14:3016.03.20
21.05.19
3509

Thomas Benner said:


Won't launch on my Mac. Crashes every time I try to open it.

Hello, Thomas! Sorry to hear that! Please let me know your OS. 


Also, do you receive any error messages? If yes, what is stated there? Could you please attach a screenshot here? Thanks in advance!
25 март 2020, 17:0625.03.20
25 март 2020, 17:07(edited)
22.03.20
2

Hi

The Plarium Play application does not load, the temporary file that I am asked for has another name, its name is "pp.log"

I would appreciate an email address to send it.

greetings and thanks

25 март 2020, 19:2125.03.20
27.02.20
4
What should we get in touch with facebook when they told me that they have no control over Plarium . I paid for a full perimeter level 2 and all i got was a level 1, That is what I call swindling