Jan 29, 2017, 18:2801/29/17
01/10/17
107
can't log in !!!
I have cleared my cache 3 times and seem to be stuck with Plarium Loading mode that doesn't load!!! I must not be spending enough money!!!
can't log in !!!
Search
Jan 29, 2017, 18:3401/29/17
231777
Hi,
There are reported Loading issue that we have acknowledged. We have reported to the Support and they are looking in to the matter.
Just an advice, if you are in the game try not to get out of it now.. there is a chance that it may not load for you..
There is reported intermittent issue, for some it is working and for some it is not.
Jan 29, 2017, 18:3501/29/17
20
Thank you Warrior for letting us know whats up
Jan 29, 2017, 18:3701/29/17
231777
Any moderator that are online will keep letting all know on the progress.
Jan 29, 2017, 18:4501/29/17
20
I am back in. Troops are among the living. Huzzah
Jan 29, 2017, 19:1601/29/17
231777
Still locked out of all Plarium games where I have an account. Page does not even load.
Jan 29, 2017, 19:1701/29/17
231777
Waiting...
Jan 29, 2017, 19:2101/29/17
231777
logged in
Feb 4, 2017, 17:0902/04/17
231777
offcenter said:
some members of my league are still unable to log in . The problem has not been fixed . They get to 80 per cent loaded and then they get can not complete action please try again later . plarium has been no help when nthey send a ticket .
lord offcenter
the issue was fixed and the game is working
your case is probably not related to that issue so do what follows :-
clear cache and refresh
check that your browser and flash player are up to date
try another browser / device
if none works create a HAR file and report the issue to support ( refer to the pinned post loading issues in bug reports thread )
Feb 4, 2017, 20:1502/04/17
231777
offcenter said:
The issue isn't fixed . Our marshall hasn't been able to log in since the problem arose . I have to keep an eye on his castle til he can log in and had to appoint another marshall . he has submitted a ticket to support with no results . He has gone through all the recommendations too no avail . We have had many get frustrated with plarium and many long time players have left the game .You need to fix the issues with the game .
Have you Marshal go to Plarium.com not the game. Select logout and then go to the game and login. Several people have had the error where their login credentials have gotten corrupted.
Feb 4, 2017, 20:2802/04/17
231777
when he goes to plarium.com it just shows the log in . There is no where to log out
Feb 4, 2017, 20:3202/04/17
231777
Please have him login manually. If that works, then fine. If not please have him follow the steps in this link.http://plarium.com/forum/en/stormfall-age-of-war/bug-reports/23946_loading-issues-4/?post=127437
Feb 4, 2017, 20:3502/04/17
231777
that's all he does is log in manually
Feb 5, 2017, 19:5402/05/17
231777
He has reported it to no avail
Feb 5, 2017, 20:0402/05/17
231777
offcenter said:
He has reported it to no availHave him PM me the ticket number so I can check with the CM for a status tomorrow.
Feb 7, 2017, 23:4002/07/17
231777
Is game down?
Alina BrightAdmin
Feb 8, 2017, 12:2102/08/17
03/01/16
5810
thefray said:
Is game down?No, we haven't updated our servers. Are you still unable to login?
Feb 5, 2017, 17:0702/05/17
231777
offcenter said:
using internet explorer he gets 80 percent , using firefox he gets 80 percent , using chrome he gets 99 percent and then they all state can not complete action - please try again laterthen report the issue to support here
Feb 4, 2017, 19:4102/04/17
231777
The issue isn't fixed . Our marshall hasn't been able to log in since the problem arose . I have to keep an eye on his castle til he can log in and had to appoint another marshall . he has submitted a ticket to support with no results . He has gone through all the recommendations too no avail . We have had many get frustrated with plarium and many long time players have left the game .You need to fix the issues with the game .
Feb 4, 2017, 15:1802/04/17
231777
some members of my league are still unable to log in . The problem has not been fixed . They get to 80 per cent loaded and then they get can not complete action please try again later . plarium has been no help when nthey send a ticket .
Jan 29, 2017, 19:3201/29/17
231777
Issue has been resolved.. Received updates.. Please refresh and clear your browser cache incase you are not able to login..
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