Warrior said:

Gadheras said:

Warrior said:

New Master castle as checked. One of the moderators also reported it. It has been passed further up. Thanks for reporting.

As I said before, the master castle doesn't matter, they just make another, and another and another. you need to cut off all the limbs, and that is all the fkn bots. Sure they can make new ones, but it will take time before they usefull again. And if Plarium serious about deal with bots. They should have ample time meanwhile actually do something about it. This just reached a high level of retardness.

I agree but as i said they are working on it. We will inform on the updates as soon as we know about it.

Maybe I should make use of their PVP points for tournaments service. Tempting aint it?

If anyone want to see the scale of the problem with bots/total control thing check out verylargeleage (<yes that's how it is spelled) league on s1.

Stormfall said:

If anyone want to see the scale of the problem with bots/total control thing check out verylargeleage (

Lord Stormfall

if you think that league is all a bot league, please report it to support with screenshots. the only way to ban this type of castles its reporting to them as the moment they have tools to do it.

follow this link to report and they will take the apropiate measures as soon as possible

Regards

Stormfall said:

If anyone want to see the scale of the problem with bots/total control thing check out verylargeleage (

Lord Stormfall

if you think that league is all a bot league, please report it to support with screenshots. the only way to ban this type of castles its reporting to them as the moment they have tools to do it.

follow this link to report and they will take the apropiate measures as soon as possible

Regards

Juglar del Viento said:

Stormfall said:

My only proofs are similar names and identical castle layout of most accounts in that league. Feel free to send a ticket. (But we both know it is pointless.)

My lord if you send a ticket they will investigate to be sure that are bots.

on the other hand if you dont they will remain there in the game. sending a ticket is the only way in this days to get them banned

so if all we stay stopped against them they will be there till the end of time

Regards

seeing well known bots reported well over a year ago still here in the game. The end of time applies as it is atm, tbh.

Lords and Ladies, the official reply on this matter was given multiple times in many other topics. No need to create new threads on the same topic. As I said before, our game is secure against cheats. No one can obtain Units, in-game currency, Resources or Items in an unfair way. You can receive them only for your in-game activity or in-app purchases.

There are no working cheats that give you free Units/Sapphires for Stormfall. If someone claims he has one, he is spreading false information. If someone shares such programs, it's usually phishing that is aimed to get your game login and password (steal your account), and it doesn't work the way they claim it to work.

Lord Oberon

Hello, my Lord.

Our specialists created a special feature which was called 'mass-ban'. This is a special program which can find such accounts on the map and ban them.

Also, we block sites or players who promote bot-programs for the game.

Unfortunately, we can't deal with it for sure. Because there are always be players who will create such Castles (it can be new players or veteran players).

But we will do our best to resolve this situation. 

johanrayne said:

Stormfall said:

If anyone want to see the scale of the problem with bots/total control thing check out verylargeleage (<yes that's how it is spelled) league on s1.

technically, those are alts, but possibly they bot as well.

yep, wish that is how i could be a league of one.  40 of me.

Just 40 Johanrayne? Why not 150? If you work it right you should be able to make # 1 league without having to put any money down or do the grind. Just click, click, click and wait.

Great things come to those who cheat.

Gadheras said:

Eugenia Misura said:

djmoody said:

Eugenia Misura said:

If we're talking specifically about bots, it has the same functions as the game client. We ban for using it, but it can't give any advantages. It is a substitution of the game client, and you can do many game activities using it. But nothing beyond that.

Why do you write such utter nonsense.

Virtually all MMO's are about grinding repetitive tasks. 

If you play properly they become about your level of dedication and or your efficiency in performing that grind (although this particular game is so unbalanced and broken it's purely about how much money you are willing to spend).

Someone who cheats with a bot can perform all the grinding tasks, to perfection. That is a massive frakin unfair advantage. Not to mention that this can be replicated on multiple accounts for an ultimately ENOURMOUS advantage.

What is the point of posting garbage like this. You just insult our intelligence and alienate us even more.

Word to the stupid - just say you acknowledge what a major problem it is and are working on it. Even if you aren't working on it or are putting such a feeble amount of resource towards it, no sensible solution will come for years. You are better off lying that you are providing a solution than pretending to us there isn't a problem.

CM responses just come across as flamebait/trolling these days. 

I'm stating a fact. Despite we're doing our best to prevent/block the opportunity of using bots in our games, there's a limited amount of action you can do in the game if you using such programs so they don't give any significant advantages.

Lord djmoody, I'm asking you to be polite and treat with respect both players and our team when commenting the topics.

Just the ability to have units that come out of production get moved to catacombs, because you use scripts (bot software) to do it, create a massive unfair adventage. Or other mundane tasks that require a player to sit in front of the actual screen do stuff. Like activate dragon every 3 hours and so on. It might sounds not much, but in the long run, have a script play the game for you when you not around yourself, create a big adventage. Maybe if you included some code that would make the screen re-adjust slighty every few minutes so clicks would be off. you could counter a lot of this.

Btw, I don't see Dj as being rude to anyone, its more about frustration. Also considering the state of things, I would be more worried about other things than what could be considered bad language if any. The most sensible thing to do, would be to hunker down, adopt a thick skin and try fix   greater issues, and you would see the community turn around as well. As Dj mentioned in another post, when you have rather "key" content creator players leave the game it create huge ripples. Once a domino effect started, its very hard to stop it you  know.  

Sophisticated bots (like the kind being used to control thousands of accounts) don't actually click on anything, or even load the game graphics.  They just submit packets to the server with certain commands in them (ie upgrade building x, or send troops to target y).  This is why things like graphics changes have little to no affect on the bots. 

Eugenia Misura said:

And yes, 'mass-ban' is one of the ways of struggle with such accounts in the game. It such cases we ban multiple accounts at once.

You claim to have banned more than one million bot accounts

https://support.plarium.com/enstormfall/Knowledgebase/Article/View/1205/9/bot-accounts--and-alternative-accounts

So why is it so difficult for you to identify the relocated bots on Dark Plains? Many are still active. Last Login:Today and giving 400 res per hour when besieged.
Using castle relocate has completely fooled your devs - they are no longer in pretty lines for you to ban.

You have de-activated the 295 bot line on Untamed (again) but they will be re-activated within a few days, and you seem helpless to prevent this. - http://prntscr.com/dkcfak

Bots from this line sent 4 million defense to my friend's castle and hacked his account when he refused to pay
Try telling us that 4mill castle reinforcements is not significant

"The lifetime of bot accounts is not high as they rarely reach lvl 30-40 in the game. "
Wrong again - they are level 67 and climbing

Eugenia Misura said:

djmoody said:

Eugenia Misura said:

If we're talking specifically about bots, it has the same functions as the game client. We ban for using it, but it can't give any advantages. It is a substitution of the game client, and you can do many game activities using it. But nothing beyond that.

Why do you write such utter nonsense.

Virtually all MMO's are about grinding repetitive tasks. 

If you play properly they become about your level of dedication and or your efficiency in performing that grind (although this particular game is so unbalanced and broken it's purely about how much money you are willing to spend).

Someone who cheats with a bot can perform all the grinding tasks, to perfection. That is a massive frakin unfair advantage. Not to mention that this can be replicated on multiple accounts for an ultimately ENOURMOUS advantage.

What is the point of posting garbage like this. You just insult our intelligence and alienate us even more.

Word to the stupid - just say you acknowledge what a major problem it is and are working on it. Even if you aren't working on it or are putting such a feeble amount of resource towards it, no sensible solution will come for years. You are better off lying that you are providing a solution than pretending to us there isn't a problem.

CM responses just come across as flamebait/trolling these days. 

I'm stating a fact. Despite we're doing our best to prevent/block the opportunity of using bots in our games, there's a limited amount of action you can do in the game if you using such programs so they don't give any significant advantages.

Lord djmoody, I'm asking you to be polite and treat with respect both players and our team when commenting the topics.

Just the ability to have units that come out of production get moved to catacombs, because you use scripts (bot software) to do it, create a massive unfair adventage. Or other mundane tasks that require a player to sit in front of the actual screen do stuff. Like activate dragon every 3 hours and so on. It might sounds not much, but in the long run, have a script play the game for you when you not around yourself, create a big adventage. Maybe if you included some code that would make the screen re-adjust slighty every few minutes so clicks would be off. you could counter a lot of this.

djmoody said:

Eugenia Misura said:

If we're talking specifically about bots, it has the same functions as the game client. We ban for using it, but it can't give any advantages. It is a substitution of the game client, and you can do many game activities using it. But nothing beyond that.

Why do you write such utter nonsense.

Virtually all MMO's are about grinding repetitive tasks. 

If you play properly they become about your level of dedication and or your efficiency in performing that grind (although this particular game is so unbalanced and broken it's purely about how much money you are willing to spend).

Someone who cheats with a bot can perform all the grinding tasks, to perfection. That is a massive frakin unfair advantage. Not to mention that this can be replicated on multiple accounts for an ultimately ENOURMOUS advantage.

What is the point of posting garbage like this. You just insult our intelligence and alienate us even more.

Word to the stupid - just say you acknowledge what a major problem it is and are working on it. Even if you aren't working on it or are putting such a feeble amount of resource towards it, no sensible solution will come for years. You are better off lying that you are providing a solution than pretending to us there isn't a problem.

CM responses just come across as flamebait/trolling these days. 

I'm stating a fact. Despite we're doing our best to prevent/block the opportunity of using bots in our games, there's a limited amount of action you can do in the game if you using such programs so they don't give any significant advantages.

Lord djmoody, I'm asking you to be polite and treat with respect both players and our team when commenting the topics.

johanrayne said:

Stormfall said:

If anyone want to see the scale of the problem with bots/total control thing check out verylargeleage (<yes that's how it is spelled) league on s1.

technically, those are alts, but possibly they bot as well.

yep, wish that is how i could be a league of one.  40 of me.

Just 40 Johanrayne? Why not 150? If you work it right you should be able to make # 1 league without having to put any money down or do the grind. Just click, click, click and wait.

Stormfall said:

If anyone want to see the scale of the problem with bots/total control thing check out verylargeleage (<yes that's how it is spelled) league on s1.

technically, those are alts, but possibly they bot as well.

Eugenia Misura said:

If we're talking specifically about bots, it has the same functions as the game client. We ban for using it, but it can't give any advantages. It is a substitution of the game client, and you can do many game activities using it. But nothing beyond that.

Why do you write such utter nonsense.

Virtually all MMO's are about grinding repetitive tasks. 

If you play properly they become about your level of dedication and or your efficiency in performing that grind (although this particular game is so unbalanced and broken it's purely about how much money you are willing to spend).

Someone who cheats with a bot can perform all the grinding tasks, to perfection. That is a massive frakin unfair advantage. Not to mention that this can be replicated on multiple accounts for an ultimately ENOURMOUS advantage.

What is the point of posting garbage like this. You just insult our intelligence and alienate us even more.

Word to the stupid - just say you acknowledge what a major problem it is and are working on it. Even if you aren't working on it or are putting such a feeble amount of resource towards it, no sensible solution will come for years. You are better off lying that you are providing a solution than pretending to us there isn't a problem.

CM responses just come across as flamebait/trolling these days. 

Eugenia Misura said:

I saw the initial post. And as I mentioned, you can't get Sapphires for free or pay less Resources for some in-game actions. 

If we're talking specifically about bots, it has the same functions as the game client. We ban for using it, but it can't give any advantages. It is a substitution of the game client, and you can do many game activities using it. But nothing beyond that.

And yes, 'mass-ban' is one of the ways of struggle with such accounts in the game. It such cases we ban multple accounts at once.

perhaps a public accounting of which castles get banned for botting.  maybe a locked thread, that gets updated.

carolpringle59 said:

IronApex Turok said:

an odd coincidence, they are Ukranian Immigrants from Kharkiv.....  where plarium tech support is located.........   which adds much mystery to this situation. No doubt a Trump Subsidiary

carolpringle59, what is that supposed to mean? 

an odd coincidence, they are Ukranian Immigrants from Kharkiv.....  where plarium tech support is located.........   which adds much mystery to this situation. No doubt a Trump Subsidiary

I saw the initial post. And as I mentioned, you can't get Sapphires for free or pay less Resources for some in-game actions. 

If we're talking specifically about bots, it has the same functions as the game client. We ban for using it, but it can't give any advantages. It is a substitution of the game client, and you can do many game activities using it. But nothing beyond that.

And yes, 'mass-ban' is one of the ways of struggle with such accounts in the game. It such cases we ban multple accounts at once.