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Aug 19, 2017, 09:2208/19/17
232084

Can't connect from browser

Hi


Anyone else having problems with connecting fra browser?


I'm getting this error:


A server connection error has occured

bla bla cannot run without an active connection

Error code: Login server connection lost



Kind regards Hans

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15k
Comments
97
Comments
Aug 19, 2017, 09:4908/19/17
232084
FIX your login server dam...
Aug 19, 2017, 09:5208/19/17
232084

Haven't been able to connect for an hour now. Game froze and then when I tried to reconnect it wouldn't let me back in. 


I can't tell you my game id because I can't get in to the game therefore I can't submit a ticket.


Please look into this problem.


The problem exists in this house on 2 computers connecting via pc browser and 1 connecting via pc app.

Aug 19, 2017, 09:5208/19/17
1
Hi, the same for me grench server won't connect damn, i know why i never played webbrowser game before this one...
Aug 19, 2017, 10:1408/19/17
232084

I tried 8 browsers *en weird ones like Vivaldi. ;)  on other computer, virtualbox. and someone else in other country tried my account. 

same issue. hangs at 80%.. no local issue.. server problem...

Aug 19, 2017, 10:1608/19/17
7
wimkoning said:

I tried 8 browsers *en weird ones like Vivaldi. ;)  on other computer, virtualbox. and someone else in other country tried my account. 

same issue. hangs at 80%.. no local issue.. server problem...

Lolz, you needed really much to guess such obvious thing.
Aug 19, 2017, 10:1908/19/17
232084

I've the same problem from browsers but can connect in facebook or app with new account. 

Can you fix this plz ?
Aug 19, 2017, 10:2208/19/17
1
Can you fix this plz *BEFORE monday ? xD
Aug 19, 2017, 10:3508/19/17
232084

tkane69 said:


Hm sems that it will end in many down shields, many lost troops, many stolen ressources and..of course.. no compensation but perhaps a sorry :-)

http://company.plarium.com/refund-policy/

they will restore/refund eventualy.. but it would be a problem yes.. 

Aug 19, 2017, 10:3508/19/17
232084
Dead for me as well through browsers. Same with my wife's account. Zero response yet again from Support.
Aug 19, 2017, 10:3508/19/17
10/19/15
1
pareil pour moi , connection perdue  à 90 % du chargement 
Aug 19, 2017, 10:3608/19/17
232084

same here.

I have: cleared cache, tried differentes browsers, changed pc, changed conection, opened a ticket.


Stuck at 80% login with msg : login server conection lost.


Aug 19, 2017, 10:3808/19/17
232084
same here, my shield goes down in few hours...
Aug 19, 2017, 10:3808/19/17
232084
Same here... but i can connect from the phone with the same internet service... 
Aug 19, 2017, 10:3808/19/17
06/10/17
63

it's impossible to win the kingdom vs kingdom and other events, if we can't play

and the shield we'll be down before we can return on the game
Aug 19, 2017, 10:3808/19/17
Aug 21, 2017, 07:25(edited)
232084

r3db4ck said:


Dead for me as well through browsers. Same with my wife's account. Zero response yet again from Support.

It's Saturday... .. :(

Aug 19, 2017, 10:4008/19/17
232084
is it true ? nobody fix the problem till monday !??!
Aug 19, 2017, 10:4508/19/17
232084
90% France
Aug 19, 2017, 10:4508/19/17
232084
I'm hoping this gets fixed long before Monday. If it's really down the whole weekend they will lose a LOT of players. My only consolation is that this seems to be pretty much global, so hopefully nobody is in there ransacking our towns while we're stuck out here. 
Aug 19, 2017, 10:4808/19/17
232084
Aeron said:

I'm hoping this gets fixed long before Monday. If it's really down the whole weekend they will lose a LOT of players. My only consolation is that this seems to be pretty much global, so hopefully nobody is in there ransacking our towns while we're stuck out here. 
It just affect if you use a PC. mobile players can play.. so good luck with ur shield 
Aug 19, 2017, 10:5008/19/17
232084
Aeron said:

I'm hoping this gets fixed long before Monday. If it's really down the whole weekend they will lose a LOT of players. My only consolation is that this seems to be pretty much global, so hopefully nobody is in there ransacking our towns while we're stuck out here. 
Mobile Phone users can play and they probably will loot you