Hi Krow,
Make sure to contact our support team specialists. To do so, please follow the link:
https://vikings-support.plarium.com/web/en/
After this, click on "Ask a question" to submit a ticket. Our specialists will thoroughly check the situation!
Had previous experience with opponents disbanding and still getting the rewards.
Not this time.
In anticipation of needing proof, I took a picture.
Though it ought not to matter when they disbanded a win is still a win? Isnt it?
If your last statment was true , then the text shouldnt indicate win.
In any event:
If its a general bug, or the rules have changed again, other players need to know, in advance, hence the post and title.
C.v.C. New old rules,win and no reward?
Sounds like you would make a good lawyer for the owners.
However, though your explanation does sound plausible,that system could be abused, and maybe thats why they changed the rules previously.
In any case, if their scores counted, after they disbanded, the clan would have not had the 1 shown.
Part of my reason for posting here, rather than in technical, which no longer deals with this kind of situation, was to alert others of what happened, and as you suggested, there then might be some official explanation.
Thanks, but that doesnt seem to fit.
When you say it happened to you ,did it show you as winning, or loosing?
The other clan as already disbanded, or did you later check they had disbanded yourselves?
I cant see plarium reversing the score of a CvC after the final result has been posted.
Surely a clan isnt going to disband immediately the battle is done, but wait until after they get the reward, which is later.
Interesting.
I never thought to look at the win / loss table, but I would have needed to know what the status was before.
Anyway I still dont think that it's the same situation.
The timing on the photograph shows it was taken soon after the competition ended and there would have been virtually no time for the reward to have gone to them.
Sounds to me like it is the same situation ... you say the timing on the photograph shows it was taken soon after the competition ended but we see no "timing" on the "photograph" ... you said you were suprised your clan won ... so seems they were ahead towards the end and after they got their rewards they disbanded ... sometimes those rewards come pretty fast.
Though I do see that it may look otherwise, I never actually meant to imply that the time was visible .
It might have been less ambiguous if I hadn't decided against posting the exact time , or instead, I had written 'The timing of the photograph shows.'
Also, if I knew the time was there, I would have written shown , not shows.
Beforehand I had checked the posted picture myself, then the timelog,this information couldn't be displayed here.
If I had thought I would need proof, then it would have been originally included in the snapshot.
The oppostion was ahead , but not unsurmountably so, such that if I had not been otherwise engaged it couldnt have been turned around.
Given that it was so soon after the competition ended when the shot was taken, even though you say the rewards can be given pretty fast, I stick by my statement, and say that this did not happen.
Unfortunately again, so long after the event, I have no official logs to back this up.
KROW -Are you the one who took the picture and what timelog ... the game timelog ... or timelog of the computer of when the picture was taken? And all you have to do is contact support and they will confirm whether or not the clan quit before the end of cvc ... also when a clan loses that shows very quickly in their win/loss stats ... a win takes longer to register in the win/loss stats (about the same time they hand out the rewards) ...
John - When a clan disbands either before or after CVC ends the disbanding automatically zeros out their scores ... plarium does not have to go in to do this it is automatic done through how they set up the program ... as KROW says they were ahead in other catagories and overall ahead towards the end ... as CelticWolf says they had a time when a clan disbanded after the CVC and the disbanded clan received the win BUT their score zeroed out so it "looked" as though his clan had won when you looked at the CVC score AFTER the event ended.
And I see no reason why a clan that is ahead would disband shortly before the end of the competition ... if you look you see it is league of Rookie clan ... after the win the chief might have disbanded the clan so as to go join another clan.
John. Blazebo
I am familar with how the score is periodically updated, and how when the competition ends the score at that time is subject to change after the final calculations have been processed .
Also, that the rewards are not given till after this final score is shown, which isn't always immediately afterwards, such that the whole process can be quite lengthy.
Again, I say the snapshot of the result which wasnt going to change again, was taken too soon after the competition finished , for the opposing side to have won, claim the reward, and then disband.
Though I will say , quitting was a strange thing to do, if they were after the rewards.
Blazebo.
I took the picture, and here again a final editing of my post seems to have muddied its clarity.
The time log was on the device, and not on the picture which had it been may have helped with the discussion, but maybe not the outcome, based on other event threads,that did contain the exact timings of events and still appeared to have got the poster no where.
As a reminder, the purpose of posting here was to alert other players, and see what official response I might see.
I knew what would happen if I had posted in the technical section
I never expected Ivar to write 'contact support' in answer, as he would have as in above.
After there was little intial comments here, I did contact support,but thats as far as it got.
Too much goes on un registered.
Re edit with latest thoughts.
Had I been unaware of events during the CvC, I would have returned only to find the opposition disbanded, the win was in ,but no rewards given.
John.
I agree with the last part of your recent comment which arrived whilst I was typing mine.
I tried to quote you , but edit out all except
'A pity that the forum admin do not post to give us an authoritative answer. I suppose they do not know and can't be bothered to make enquiries to find out'.
Notice to Admin and programmers.
It would be useful if:
#1.Unless it can be done and I cant fathom out how to operate the system.
Editing of quotes for convenience, relevance and brevity could be accomplished here ,as was possible on the old forum.
#2. In order to save time.
When opening a thread it went to the latest post, and not the first page.
John ... I am not saying the program revisits old cvc's ... a cvc only "shows" for one day after cvc ... if a clan disbands 12 hours after cvc (which is plenty time for reward) ... and one then looks at the cvc "record" in the ended events it will after the disbanding show that the clan disbanded and show 0 for the score ... because as long as the cvc shows in the events (active, soon to be active, ended) the cvc will show a clan disbanded after it disbands and zero out that clans score.
And no if a clan disbands while they are ahead but before the end of the cvc ... the opposing clan does not then lose and no the clan that did not disband does not have to beat whatever scores the disbanded clan had before they disbanded in order to win. No matter what the scores are if a clan disbands before or during cvc the other clan WILL WIN as long as they score 1 point.
KROW - In the past couple months sometimes we have received our rewards within 10 minutes after cvc has ended ... we get the message our clan won and we receive the rss ... your clan did not get a message that it won ... and you did not get a reward because you did not win the cvc ... so the clan HAD to have disbanded after cvc was over.
The operative word being sometimes. I doubt what you describe has happened with you, actually happened to me.
But unless they tell me so, and I believe them,it will always remain questionable
More often it is much later, as it was today it was around 20 minutes for the final score to show and around the same time for the reward to arrive.
Hence my doubts.