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How do you get Plarium to support what you PAID for?

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Feb 1, 2019, 10:0502/01/19
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How do you get Plarium to support what you PAID for?

PAID PRODUCT NOT BEING SUPPORTED ???

I recently bought a boost package with Stronghold Boosts. Our clan needed last minute competition points, so I spent the money. When applying those boosts, even though the game kept deducting the boosts, it kept adding near a full day back to each process.  I got jipped on the Stronghold Boosts at least a dozen times that I noticed. What can be done to fix this? Or did I just get ripped off AGAIN?  I wrote to Plarium Support, they replied with a ' Oh, sorry, tough luck.' letter.

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Feb 2, 2019, 16:1402/02/19
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They have my American $. They don't care beyond that. Plarium will do anyone like that. But you should see my Russian league, 20,000+ T4&T5 GIFTS!!..For a 10m Influence. American Courts against Russian desperation? You were saying?