You're saying to many chats but then suggest an external Chat app... so what's the difference?
We set up a Discord and a Line app account for our clan members but hardly anyone bothers with it. An in-game 'Elder Chat' would allow the Chief and Elders to communicate quickly without having to switch to another app.
Most players have 'Common Chat' and 'Clan Chat'
Chief's have 'Common Chat', 'Clan Chat' and 'Chief Chat'
Everyone gets another Chat window during KVK...
I don't see a problem with one more tab for Chief's and Elders.
Not sure if you mean the chat interface or just chatting in general. The IOS and Android interface isn't great because it takes over the whole screen but on PC it's fine and another tab wouldn't be a problem. As far as chatting in general, only about 20% of the players in our clan use chat at all. They probably read the content but don't like to contribute anything.I don't like chat in the game.