Did'nt get what I paid for

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Old Timer

12 трав. 2017, 21:5012.05.17

02.04.17

Did'nt get what I paid for

Hi, I have raised a ticket for this a week ago and not even had an auto acknowledgement of my ticket. Its not a hard one.

I purchased a package a week ago with the aim of getting my 2nd builder and a 2nd prophet, both for 1 week. These 2 items where not received and who knows what else. I will not be purchasing other packages until this issue is sorted. Its getting boring with 1 of each and I am drifting away with this delay.

Can any moderator / administrator on get a hold of the people who handle these and see whats going on.

Thanks

Коментарі

Deleted

13 трав. 2017, 14:5413.05.17

same here, i didnt get all items from the package, or i get different ones

support wants a screenshot

how the hell create a screenshot from it, plarium doesnt even have a hystory of my purchases

thats a big joke

Ivar MarksmanAdmin

15 трав. 2017, 07:5715.05.17

11.01.17

4649

Dear Jarls,

Please provide us with the following information here so we can investigate the issue:

1. Specify the date and time of the purchase

2. Provide your user ID and game version. To find this information, please go to the Menu and tap the "About the game" button.

3. Attach screenshot of the issue: the payment confirmation of the Offer

Best regards,

Your Plarium Support Team

Deleted

16 трав. 2017, 22:1616.05.17

this reply is for me not helpful

Deleted

17 трав. 2017, 08:0717.05.17

438

Man2Hell said:

this reply is for me not helpful

So what's the problem? You can't send them screenshot of payment confirmation?

Deleted

18 трав. 2017, 18:5018.05.17

yeah right, so maybe you can tell me where i find the hystory of my purchases ?

Deleted

19 трав. 2017, 07:4419.05.17

438

Man2Hell said:

yeah right, so maybe you can tell me where i find the hystory of my purchases ?

Didn't you get message to your phone or smth like that about purchasing?

Deleted

19 трав. 2017, 18:1819.05.17

Would I ask if I had something? So let it be and do not make a stupid counterquestion. Your comments are as useless as the support of this game.

blazebo

19 трав. 2017, 18:4719.05.17

19 трав. 2017, 18:48(відредаговано)

07.04.17

1350

Man2Hell said:

Would I ask if I had something? So let it be and do not make a stupid counterquestion. Your comments are as useless as the support of this game.

If you paid with paypal you should have a statement of purchase ... if you paid with a credit card you should have some type of statement ... however you paid you should have something that shows your payment ... you should have some type of record FROM THE entity that you paid with ... :p

Deleted

21 трав. 2017, 18:2821.05.17

21 трав. 2017, 18:30(відредаговано)

At all, why do I have to prove to plarium that I have made a purchase. If I give them my player ID, they should know it...and if not, then sorry this support is just pointless

blazebo

21 трав. 2017, 18:4621.05.17

07.04.17

1350

Man2Hell said:

At all, why do I have to prove to plarium that I have made a purchase. If I give them my player ID, they should know it...and if not, then sorry this support is just pointless

That is a bit ridiculous ... you could say why do I have to prove to any store I bought something ... I should just be able to go in and say I bought it and it's not good and so give me a replacement or my money ... BUT ... that is not how it works ... you should have the documentation ... so JUST PROVIDE IT ... sorry ... but I think you are being a bit difficult ... :)

Deleted

21 трав. 2017, 21:1321.05.17

This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap

Deleted

22 трав. 2017, 07:5922.05.17

438

Man2Hell said:

This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap

If you come to the store with the torn thing, but without a receipt, no one is going to help you and give you your money back for this thing. You spent much more time with your aggressive behavior then you needed if you just added that support wanted.

blazebo

22 трав. 2017, 11:5322.05.17

07.04.17

1350

Man2Hell said:

This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap

But it is a store ... an internet store ... in non internet stores lots of data is stored also ... if you paid with credit card at a non internet store they would have the information available ... however they would require you to provide the information if you had a problem ... :)

Deleted

22 трав. 2017, 18:3422.05.17

To you two pseudo-moderators. I do not know what you get paid, but isnt it embarrassing you. You are totally disqualified

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Ти не можеш залишити коментар.","title":"Did'nt get what I paid for","authorRole":"","contentDraftJs":"","contentHtml":"<p>Hi, I have raised a ticket for this a week ago and not even had an auto acknowledgement of my ticket. Its not a hard one.</p><p>I purchased a package a week ago with the aim of getting my 2nd builder and a 2nd prophet, both for 1 week. These 2 items where not received and who knows what else. I will not be purchasing other packages until this issue is sorted. Its getting boring with 1 of each and I am drifting away with this delay.</p><br><p>Can any moderator / administrator on get a hold of the people who handle these and see whats going on.</p><br><p>Thanks</p><br>","createdDate":"1494625800000","folderId":"588","id":"39769","authorId":"1544965","authorRegistered":"1491113042910","authorName":"Old Timer","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/29240570.jpeg?v=1536277624"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"4109","commentsCount":"14","likesCount":"1","authorCommentsCount":"4","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/uk/vikings-war-of-clans/588_archive/39769_did-nt-get-what-i-paid-for/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Зареєстровано:","userCommentsCountText":"Коментарі:","buttonReply":"Відповісти","buttonQuote":"Цитувати","buttonExpandOriginal":"Показати всі цитати","buttonCollapseOriginal":"Сховати всі цитати","title":"Коментарі","edited":"(відредаговано)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_309789/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"<p>same here, i didnt get all items from the package, or i get different ones</p><p>support wants a screenshot</p><p>how the hell create a screenshot from it, plarium doesnt even have a hystory of my purchases</p>thats a big joke <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\">","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1494687285430","editedDate":"0","id":"309789","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"309789","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1385797/","commentUrl":"/uk/comment/topic_310070/"},"strings":{"userRole":"Admin","userId":"1385797","contentDraftJs":"","contentHtml":"<p>Dear Jarls,\n</p>\n<p>Please provide us with the following information <a href=\"https://support-portal.plarium.com/ticketcreator/store/vikings-web?platformtype=plarium\" rel=\"nofollow ugc\" target=\"_blank\">here</a> so we can investigate the issue:\n</p><p>1. Specify the date and time of the purchase\n</p><p>2. Provide your user ID and game version. To find this information, please go to the Menu and tap the \"About the game\" button.\n</p><p>3. Attach screenshot of the issue:  the payment confirmation of the Offer</p><br><p>Best regards,\n</p><p>Your Plarium Support Team</p>","userRegistered":"1484123681610","userCommentsCount":"4649","userName":"Ivar Marksman","createdDate":"1494835022310","editedDate":"0","id":"310070","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/old/forum/avatars/admin/vikings_war_of_clans_Ivar_200x200.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"310070","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_310605/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"this reply is for me not helpful <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\">","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1494972999423","editedDate":"0","id":"310605","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"310605","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1422427/","commentUrl":"/uk/comment/topic_310704/"},"strings":{"userRole":"","userId":"1422427","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Man2Hell said:</div><br><blockquote>this reply is for me not helpful <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></blockquote>So what's the problem? You can't send them screenshot of payment confirmation?","userRegistered":"","userCommentsCount":"438","userName":"Deleted","createdDate":"1495008469333","editedDate":"0","id":"310704","entityId":"39769","likesCount":"0","quotedId":"","userBanId":"657"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"310704","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_312410/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"yeah right, so maybe you can tell me where i find the hystory of my purchases ?","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1495133402683","editedDate":"0","id":"312410","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"312410","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1422427/","commentUrl":"/uk/comment/topic_312556/"},"strings":{"userRole":"","userId":"1422427","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Man2Hell said:</div><br><blockquote>yeah right, so maybe you can tell me where i find the hystory of my purchases ?</blockquote>Didn't you get message to your phone or smth like that about purchasing?","userRegistered":"","userCommentsCount":"438","userName":"Deleted","createdDate":"1495179897923","editedDate":"0","id":"312556","entityId":"39769","likesCount":"0","quotedId":"","userBanId":"657"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"312556","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_312857/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"<p>Would I ask if I had something? So let it be and do not make a stupid counterquestion. Your comments are as useless as the support of this game.</p>","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1495217910817","editedDate":"0","id":"312857","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"312857","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1543256/","commentUrl":"/uk/comment/topic_312868/"},"strings":{"userRole":"","userId":"1543256","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Man2Hell said:</div><br><blockquote><p>Would I ask if I had something? So let it be and do not make a stupid counterquestion. Your comments are as useless as the support of this game.</p></blockquote>If you paid with paypal you should have a statement of purchase ... if you paid with a credit card you should have some type of statement ... however you paid you should have something that shows your payment ... you should have some type of record FROM THE entity that you paid with ... :p<br>","userRegistered":"1491581308747","userCommentsCount":"1350","userName":"blazebo","createdDate":"1495219645780","editedDate":"1495219736000","id":"312868","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"312868","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_315404/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"<p>At all, why do I have to prove to plarium that I have made a purchase. If I give them my player ID, they should know it...and if not, then sorry this support is just pointless <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></p>","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1495391304453","editedDate":"1495391459590","id":"315404","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"315404","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1543256/","commentUrl":"/uk/comment/topic_315416/"},"strings":{"userRole":"","userId":"1543256","contentDraftJs":"","contentHtml":"<p>Man2Hell said:</p><br><blockquote><p>At all, why do I have to prove to plarium that I have made a purchase. If I give them my player ID, they should know it...and if not, then sorry this support is just pointless <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></p></blockquote><p>That is a bit ridiculous ... you could say why do I have to prove to any store I bought something ... I should just be able to go in and say I bought it and it's not good and so give me a replacement or my money ... BUT ... that is not how it works ... you should have the documentation ... so JUST PROVIDE IT ... sorry ... but I think you are being a bit difficult ... :)<br></p>","userRegistered":"1491581308747","userCommentsCount":"1350","userName":"blazebo","createdDate":"1495392362360","editedDate":"0","id":"315416","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"315416","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_315464/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"<p>This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></p>","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1495401218470","editedDate":"0","id":"315464","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"315464","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1422427/","commentUrl":"/uk/comment/topic_315570/"},"strings":{"userRole":"","userId":"1422427","contentDraftJs":"","contentHtml":"<p>Man2Hell said:</p><br><blockquote><p>This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></p></blockquote><p>If you come to the store with the torn thing, but without a receipt, no one is going to help you and give you your money back for this thing. You spent much more time with your aggressive behavior then you needed if you just added that support wanted. </p>","userRegistered":"","userCommentsCount":"438","userName":"Deleted","createdDate":"1495439962737","editedDate":"0","id":"315570","entityId":"39769","likesCount":"0","quotedId":"","userBanId":"657"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"315570","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1543256/","commentUrl":"/uk/comment/topic_315662/"},"strings":{"userRole":"","userId":"1543256","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Man2Hell said:</div><br><blockquote><p>This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></p></blockquote>But it is a store ... an internet store ... in non internet stores lots of data is stored also ... if you paid with credit card at a non internet store they would have the information available ... however they would require you to provide the information if you had a problem ... :)<br>","userRegistered":"1491581308747","userCommentsCount":"1350","userName":"blazebo","createdDate":"1495454032010","editedDate":"0","id":"315662","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"315662","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_315831/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"<p>To you two pseudo-moderators. I do not know what you get paid, but isnt it embarrassing you. 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Ти не можеш залишити коментар.","title":"Did'nt get what I paid for","authorRole":"","contentDraftJs":"","contentHtml":"<p>Hi, I have raised a ticket for this a week ago and not even had an auto acknowledgement of my ticket. Its not a hard one.</p><p>I purchased a package a week ago with the aim of getting my 2nd builder and a 2nd prophet, both for 1 week. These 2 items where not received and who knows what else. I will not be purchasing other packages until this issue is sorted. Its getting boring with 1 of each and I am drifting away with this delay.</p><br><p>Can any moderator / administrator on get a hold of the people who handle these and see whats going on.</p><br><p>Thanks</p><br>","createdDate":"1494625800000","folderId":"588","id":"39769","authorId":"1544965","authorRegistered":"1491113042910","authorName":"Old Timer","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/29240570.jpeg?v=1536277624"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"4109","commentsCount":"14","likesCount":"1","authorCommentsCount":"4","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/uk/vikings-war-of-clans/588_archive/39769_did-nt-get-what-i-paid-for/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Зареєстровано:","userCommentsCountText":"Коментарі:","buttonReply":"Відповісти","buttonQuote":"Цитувати","buttonExpandOriginal":"Показати всі цитати","buttonCollapseOriginal":"Сховати всі цитати","title":"Коментарі","edited":"(відредаговано)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_309789/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"<p>same here, i didnt get all items from the package, or i get different ones</p><p>support wants a screenshot</p><p>how the hell create a screenshot from it, plarium doesnt even have a hystory of my purchases</p>thats a big joke <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\">","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1494687285430","editedDate":"0","id":"309789","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"309789","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1385797/","commentUrl":"/uk/comment/topic_310070/"},"strings":{"userRole":"Admin","userId":"1385797","contentDraftJs":"","contentHtml":"<p>Dear Jarls,\n</p>\n<p>Please provide us with the following information <a href=\"https://support-portal.plarium.com/ticketcreator/store/vikings-web?platformtype=plarium\" rel=\"nofollow ugc\" target=\"_blank\">here</a> so we can investigate the issue:\n</p><p>1. Specify the date and time of the purchase\n</p><p>2. Provide your user ID and game version. To find this information, please go to the Menu and tap the \"About the game\" button.\n</p><p>3. Attach screenshot of the issue:  the payment confirmation of the Offer</p><br><p>Best regards,\n</p><p>Your Plarium Support Team</p>","userRegistered":"1484123681610","userCommentsCount":"4649","userName":"Ivar Marksman","createdDate":"1494835022310","editedDate":"0","id":"310070","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/old/forum/avatars/admin/vikings_war_of_clans_Ivar_200x200.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"310070","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_310605/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"this reply is for me not helpful <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\">","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1494972999423","editedDate":"0","id":"310605","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"310605","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1422427/","commentUrl":"/uk/comment/topic_310704/"},"strings":{"userRole":"","userId":"1422427","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Man2Hell said:</div><br><blockquote>this reply is for me not helpful <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></blockquote>So what's the problem? You can't send them screenshot of payment confirmation?","userRegistered":"","userCommentsCount":"438","userName":"Deleted","createdDate":"1495008469333","editedDate":"0","id":"310704","entityId":"39769","likesCount":"0","quotedId":"","userBanId":"657"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"310704","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_312410/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"yeah right, so maybe you can tell me where i find the hystory of my purchases ?","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1495133402683","editedDate":"0","id":"312410","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"312410","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1422427/","commentUrl":"/uk/comment/topic_312556/"},"strings":{"userRole":"","userId":"1422427","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Man2Hell said:</div><br><blockquote>yeah right, so maybe you can tell me where i find the hystory of my purchases ?</blockquote>Didn't you get message to your phone or smth like that about purchasing?","userRegistered":"","userCommentsCount":"438","userName":"Deleted","createdDate":"1495179897923","editedDate":"0","id":"312556","entityId":"39769","likesCount":"0","quotedId":"","userBanId":"657"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"312556","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_312857/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"<p>Would I ask if I had something? So let it be and do not make a stupid counterquestion. Your comments are as useless as the support of this game.</p>","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1495217910817","editedDate":"0","id":"312857","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"312857","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1543256/","commentUrl":"/uk/comment/topic_312868/"},"strings":{"userRole":"","userId":"1543256","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Man2Hell said:</div><br><blockquote><p>Would I ask if I had something? So let it be and do not make a stupid counterquestion. Your comments are as useless as the support of this game.</p></blockquote>If you paid with paypal you should have a statement of purchase ... if you paid with a credit card you should have some type of statement ... however you paid you should have something that shows your payment ... you should have some type of record FROM THE entity that you paid with ... :p<br>","userRegistered":"1491581308747","userCommentsCount":"1350","userName":"blazebo","createdDate":"1495219645780","editedDate":"1495219736000","id":"312868","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"312868","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_315404/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"<p>At all, why do I have to prove to plarium that I have made a purchase. If I give them my player ID, they should know it...and if not, then sorry this support is just pointless <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></p>","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1495391304453","editedDate":"1495391459590","id":"315404","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"315404","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1543256/","commentUrl":"/uk/comment/topic_315416/"},"strings":{"userRole":"","userId":"1543256","contentDraftJs":"","contentHtml":"<p>Man2Hell said:</p><br><blockquote><p>At all, why do I have to prove to plarium that I have made a purchase. If I give them my player ID, they should know it...and if not, then sorry this support is just pointless <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></p></blockquote><p>That is a bit ridiculous ... you could say why do I have to prove to any store I bought something ... I should just be able to go in and say I bought it and it's not good and so give me a replacement or my money ... BUT ... that is not how it works ... you should have the documentation ... so JUST PROVIDE IT ... sorry ... but I think you are being a bit difficult ... :)<br></p>","userRegistered":"1491581308747","userCommentsCount":"1350","userName":"blazebo","createdDate":"1495392362360","editedDate":"0","id":"315416","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"315416","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_315464/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"<p>This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></p>","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1495401218470","editedDate":"0","id":"315464","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"315464","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1422427/","commentUrl":"/uk/comment/topic_315570/"},"strings":{"userRole":"","userId":"1422427","contentDraftJs":"","contentHtml":"<p>Man2Hell said:</p><br><blockquote><p>This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></p></blockquote><p>If you come to the store with the torn thing, but without a receipt, no one is going to help you and give you your money back for this thing. You spent much more time with your aggressive behavior then you needed if you just added that support wanted. </p>","userRegistered":"","userCommentsCount":"438","userName":"Deleted","createdDate":"1495439962737","editedDate":"0","id":"315570","entityId":"39769","likesCount":"0","quotedId":"","userBanId":"657"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"315570","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1543256/","commentUrl":"/uk/comment/topic_315662/"},"strings":{"userRole":"","userId":"1543256","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Man2Hell said:</div><br><blockquote><p>This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"></p></blockquote>But it is a store ... an internet store ... in non internet stores lots of data is stored also ... if you paid with credit card at a non internet store they would have the information available ... however they would require you to provide the information if you had a problem ... :)<br>","userRegistered":"1491581308747","userCommentsCount":"1350","userName":"blazebo","createdDate":"1495454032010","editedDate":"0","id":"315662","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"315662","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/1506911/","commentUrl":"/uk/comment/topic_315831/"},"strings":{"userRole":"","userId":"1506911","contentDraftJs":"","contentHtml":"<p>To you two pseudo-moderators. I do not know what you get paid, but isnt it embarrassing you. You are totally disqualified <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/face.png\" class=\"smiles postImage\"><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/thumbsdown.png\" class=\"smiles postImage\"><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/dancing.png\" class=\"smiles postImage\"></p>","userRegistered":"","userCommentsCount":"24","userName":"Deleted","createdDate":"1495478064740","editedDate":"0","id":"315831","entityId":"39769","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"315831","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Додати текст заголовка","shortText":"Додати стислий опис","buttonSave":"Створити","buttonCancel":"Скасувати","buttonComment":"Коментувати","timerTitle":"Дата і час публікації","timerPlaceholder":"Запланувати","buttonPreview":"Огляд","timeUTC":"Час указано за UTC [+0:00]","maxLength":"50000","errorTitleMinLength":"Мінімум: 2 символи","errorTitleSearchMinLength":"Мінімум: 3 символи","errorTitleMaxLength":"Максимум: 100 символів","errorShortTextMinLength":"Мінімум: 2 символи","errorShortTextMaxLength":"Максимум: 350 символів","errorAltUploadMinImageLength":"Максимум: 150 символів","errorAltUploadMaxImageLength":"Максимум: 150 символів","errorSignatureMaxLength":"Максимум: 360 символів","errorCountryMaxLength":"Максимум: 256 символів","errorClanMaxLength":"Максимум: 20 символів","errorPreviewRequired":"Необхідно додати зображення","errorMaxLength":"Максимум: 50 000 символів. 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