I've messaged  Vikings  on Facebook,  Instagram,  the ask a question  support section in  game,  I've messaged a developer 

no response.... dude... cvc is about to end.... I need to get in now please 

Do not worry! If you have contacted our technical specialists and have correctly indicated your contact information, then you will definitely be answered.

I  have  been  banned  too  dont  know  why

Hello! Please forward this request to our technical specialists through the "Ask a question" button by following the link:
https://support-portal.plarium.com/en/vikings-web/faq

They will check the situation!