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Military boosts don't work in some cases

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26 жовт. 2020, 13:2526.10.20
21.03.20
1

Military boosts don't work in some cases


Dear Plarium team

I faced with issue that Military boosts (Enemy troop defense, Enemy troop health, Troop offence) do not work either at all or in some cases.

I did series of attack during last Fury KvK: first attack was without boosts; second was with activated military boosts; third ones was with activated military boosts and Aes (Ullr 10-th level).

I was very surprised that battle results were identical in all cases – e.g. number of enemy troops killed and number of my troops lost were absolutely the same in all three cases. I may assume that boost’s influence can be very small, but I was disappointed due to out of any impact on battle result. I sent all screenshots to support team.

I was disappointed again, when support replied me back confirming that this case was in line with inherent game logic, even more, your support team officially says that you sell boosts in bank offers/packages for real money, but these boosts may not work and it’s essential.

You created good game. I bought various packs. And I can’t believe in such support’s reply that you may sell us game things knowing they are nonfunctional.

Can you double check this case. I may post all screens with battle results if needed, but everything is available in my ticket №4-1342783

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27 жовт. 2020, 14:5127.10.20
27 жовт. 2020, 14:52(відредаговано)
21.03.20
1

xyz. you are also right, but my case is bit different

I can understand that some game events are organized with one single goal - to spend anything gained for free. 

I also can understand very small impact of boosts on battle result – e.g. 10000 enemy troops killed without boosts and 10001 killed with boosts. 

However, I really can’t understand zero difference between attack with all military boosts + Aes 10lvl and attack without any boosts. 

I even can understand that game is very complex for development and support and can contain bugs, errors, unpredictable specifics. But if it is discovered, then wright crazy things like “it is worked as designed and we will continue selling boosts for real money knowing that these boosts doesn’t work”. 

I’m not fan of conspiracy theory. Usually such cases like mine may happen accidentally: person from support was tied or even may understand that issue is very complex, but in the same time he has KPI for solved tickets, so he closed it instead of further escalation, and etc.  

Even more - if Plarium will either solve or explain the root cause on my issue then it will help to pack sales.