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Connection error - TLS 1.2

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17 берез. 2020, 01:4817.03.20
220646

Connection error - TLS 1.2

Trying to load game after upgrading Firefox, but it halts with this error:


(Clearing cache etc. does not help)



When checking that URL one get a SSL_ERROR_UNSUPPORTED_VERSION


Form the looks of it you use TLS 1.0, but Firefox have disabled 1.0 and 1.1 as it is deprecated.


One can enable 1.0 but would have done it on a dedicated profile for the game, not on public WiFi etc.


(I'll post howto below)


Question is if this is an issue you are working on and if / when it will be fixed - and as important: give us a notice when it is done, so we can disable the deprecated TLS.

live.plarium.com:





XX


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17 берез. 2020, 01:5717.03.20
220646

Enable TLS 1.0 and 1.1 in Firefox


1. Open a tab and enter about:config





2. Accept the Risk and Continue




3. Filter with tls




4. Enable deprecated TLS version





5. Reload game




Would reverse this as soon as it is fixed.

To reverse the setting do the same procedure and toggle it to false


18 берез. 2020, 08:1018.03.20
220646
I have the same, cant enter game on all browsers.
18 берез. 2020, 08:2618.03.20
11.01.19
1
The same problem, the fix does not work
18 берез. 2020, 08:2918.03.20
220646
Nope
18 берез. 2020, 08:3518.03.20
31.10.17
1

Same connection error and nothing works....

i have my shield 12 more hours after that...all lost and this time i wont get another start for this game loast enough money due to this plarium problems
18 берез. 2020, 08:3618.03.20
22.02.19
4
I have the same issue, it has nothing to do with the browsers, fix the server please. 
18 берез. 2020, 08:3818.03.20
220646

Greetings!

We are aware of this issue and currently working on it. Thank you for understanding and patience. 
18 берез. 2020, 08:4018.03.20
220646
Google Chrome same
18 берез. 2020, 08:4718.03.20
220646
nope, no dice, stopped at 50 percent loading and stays there. Using Firefox brower
18 берез. 2020, 09:3218.03.20
220646
Thanks for the fast fix.
18 берез. 2020, 12:2618.03.20
220646

this problem continue

i loged 60 min ago, restarted and cant log again



18 берез. 2020, 13:3918.03.20
220646
Please try to log into the game. It should work now.
18 берез. 2020, 19:1818.03.20
220646
BlackAilment said:

I have the same issue, it has nothing to do with the browsers, fix the server please. 
The "Fix" was for an earlier issue and is/was a way to circumvent a server issue. Just like if you drive on the wrong side of the road to prevent hitting a pot hole it is not a car issue but a road issue.