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cant connect

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11 берез. 2019, 17:1711.03.19
11 берез. 2019, 17:26(відредаговано)
2

I have that issue in Chrome as well.  Cleared cache and ran cc cleanner.  Now it boots me off at 88% instead of 50%.  I bet if I was trying to buy a pack it wouldn't boot me...


Update - so I downloaded Yandex (which the recommend), never used it before and I still can't get in - DEFINITELY a Plarium issue.
11 берез. 2019, 17:2211.03.19
24.06.14
102

im at 88 %, still cant connect

mess changed :  a server connection error has occurred.

Problem whit internet connection
11 берез. 2019, 17:2811.03.19
232030
nothing going... Connektion Error....ppfffff.....
11 берез. 2019, 17:4611.03.19
24.06.14
102
Maintenance ? wow
11 берез. 2019, 17:4911.03.19
05.06.17
14
Atleast it looks like they found out that they have an error on their platform
14 берез. 2019, 19:3814.03.19
2
i'm login but when I go to push play it starts to load then nothing happens, totally black screen saying sometime internet connection issues but i know my internet is working fined
18 берез. 2019, 15:4018.03.19
1
Boring your multiple maintenances...
13 берез. 2020, 18:4413.03.20
232030

@ Plarium Support

Bitte gebt eine Zwischenmeldung zur Downtime und der Server Maintenance, danke.
14 берез. 2020, 18:2914.03.20
232030

Dear Jarls,

We are sorry for any inconvenience caused. We are already aware of the issue and are working to resolve it. We assure you that our technicians are doing their best to restore the game. Right now you can use another browser or Plarium Play app.

We hope for your understanding.



16 берез. 2020, 11:2416.03.20
30.05.17
6

Firefox: Still, connection error.

Chrome: I can log-in, but when I display full screen or go to my town, game freezes.

Internet Explorer: I can log-in, but I can't walk through the map (no dynamical map).


16 берез. 2020, 13:2616.03.20
16.03.20
3

All browsers are down, Crome, Opera and Firefox, getting this error message on them when trying to log in.

I sent the entire message for support 4 hours ago, hoping they can fix the issue, preferable before my shield go down.


Trying to gain acces through the play app, but all i got is a complete new town with same name as my original. Likely doing something wrong?


"Cannot open database "PortalIframeAdminDb" requested by the login. The login failed.
Login failed for user 'portal'.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Data.SqlClient.SqlException: Cannot open database "PortalIframeAdminDb" requested by the login. The login failed.
Login failed for user 'portal'.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[SqlException (0x80131904): Cannot open database "PortalIframeAdminDb" requested by the login. The login failed.
Login failed for user 'portal'.]"



16 берез. 2020, 14:1016.03.20
20.06.17
9
Back online in FF and Opera, thanks.
18 берез. 2020, 08:4018.03.20
232030
I can't connect in ANY browser... nothing works - why can't you fix the problem - it is NOT NEW!!!
18 берез. 2020, 08:4218.03.20
25.10.17
16
the same sh... again today
18 берез. 2020, 08:4518.03.20
232030

Greetings!

We are aware of this issue and currently working on it. Thank you for understanding and patience. 

18 берез. 2020, 12:0418.03.20
22.06.18
16

It is getting old,..

I have been trying for a week to access my player,..

I am not a play for free guy,..

I have put a lot of coin into my account,..

I hope Plarium figures it out soon, hate to have to file some sort of complaint with an authority and have to get the last 3 years of packs bought back because Plarium can't deliver on my purchase,..

I am very disappointed with Plarium right now,..

T7s are expensive and if my shield drops before I can get into the game I won't be disappointed any more,..

I will be mad,.............!!!!!!!!!!!!!!!!!!!!!
18 берез. 2020, 13:3718.03.20
18 берез. 2020, 13:38(відредаговано)
232030

Please try to log into the game. It should work now. 

19 серп. 2020, 22:0819.08.20
232030
Hi, what's up why I get connection refused? 
20 серп. 2020, 14:1020.08.20
232030

banzay45 said:


Hi, what's up why I get connection refused? 

Hello, banzay45!

Please clarify whether the situation you are describing is relevant at the moment?

Waiting for your answer and thank you in advance!