dillonbarnett40 said:

I have purchased an item and didn’t receive it I have a Screenshot of where I purchased it it was a 5$ pack that gave me 100 of 3 different shamns I have been trying to send a photo but can’t attach it for some reason 

Dear dillonbarnett40,

Thank you for сontacting the Plarium Support Team.

We want to help you. Please send me in PM a screenshot of the receipt. The payment receipt should include the following information:

• a) The date of purchasing the bank offer.
• b) The name of the application in which you purchased the Offer.
• c) The amount of payment.

You can find the payment receipt in your e-mail or you can look through your Purchase history by completing the steps given in the link below:

1. For Google Play https://support.google.com/googleplay/answer/2850369?hl=en
2. For App Store https://support.apple.com/en-gb/HT204088 For getting more detailed information, we recommend you to follow the specified link from your PC.
3. For Facebook https://en-gb.facebook.com/help/220279601335568?helpref=uf_permalink
4. For Plarium: please attach the confirmation from your payment system.

We process each request individually and will start investigation of your request as soon as we receive requested information.

Looking forward to your reply and thank you in advance.