5 груд. 2019, 05:1605.12.19
30.01.18
9
I won CVC but no resources rewards
I won CVC 3-1, I triple checked the score, but I did not get the email announcing the win, nor the resources for winning cvc, I would like to get my hard won rewards.
I won CVC but no resources rewards
Пошук
Ivar MarksmanAdmin
5 груд. 2019, 08:5805.12.19
11.01.17
4649
Greetings!
Please contact me in private messages and provide me with your in-game ID. You can find it in Menu in "About the game" tab. I'll try to help you. Will be waiting for your answers!5 груд. 2019, 17:5405.12.19
30.01.18
9
Ivar, I sent you a pm with my game ID as requested, waiting for your feedback. Thanks.
5 груд. 2019, 22:0005.12.19
13.08.17
15
We have the same issue. We won 5-0 since the other clan did nothing, but we received no rewards, Chief, Soul Shards, or Personal Achievement. Also one of our clan members was not automatically relocated. He used a Return this morning, about 12 hours after the CvC ended. I put in a ticket through the game and am patiently waiting for a response. They did say it might take 24 hours.
5 груд. 2019, 23:4705.12.19
30.01.18
9
Casey said:
We have the same issue. We won 5-0 since the other clan did nothing, but we received no rewards, Chief, Soul Shards, or Personal Achievement. Also one of our clan members was not automatically relocated. He used a Return this morning, about 12 hours after the CvC ended. I put in a ticket through the game and am patiently waiting for a response. They did say it might take 24 hours.
Now that you mention it, I did not get Personal checkpoint rewards either. And it has been close to 24 hours.
Also, in our kingdom, a whole clan from ek got left behind, lol5 груд. 2019, 23:5705.12.19
30.12.17
1
I just realized I am stuck in ek, lol
6 груд. 2019, 00:1406.12.19
13.08.17
15
Benyouness said:
I just realized I am stuck in ek, lol
6 груд. 2019, 01:0506.12.19
30.01.18
9
Casey, please post an update if you got your issue resolved and I will do the same. No news so far.
Ivar MarksmanAdmin
6 груд. 2019, 12:4306.12.19
11.01.17
4649
Bayou_Viking said:
Casey, please post an update if you got your issue resolved and I will do the same. No news so far.Answered you in PM.
6 груд. 2019, 21:1806.12.19
30.01.18
9
Thanks Ivar, I did not get the personal check point rewards, but I got the rss for winning cvc.
7 груд. 2019, 02:3807.12.19
13.08.17
15
Bayou_Viking said:
Casey, please post an update if you got your issue resolved and I will do the same. No news so far.
This is the response I got. None of our clan members have received personal achievements yet and the chief didn't get the rss for clan improvement. We actually switch off the chief at the end of the CvC so I act as Bank and give the title back after getting rss so we don't have to pay that exorbitant 10% daily silver tax!
Support Request #4-1024624
Plarium Support Team
Dear Jarl,
Thank you very much for providing us with this information.
This request has been forwarded to our technicians for further investigation. We will contact you if we need any additional information.
Thank you for your understanding and patience. Have a good day!
Best regards,
Your Plarium Support Team
8 груд. 2019, 18:3408.12.19
13.08.17
15
Got a reply this morning that they looked into and have credited us for our win. So I did receive all of my achievements, the chief received the clan rss, and they also credited all of the other members of my clan! Thank you Plarium!
19 груд. 2019, 00:3019.12.19
30.01.18
9
Same thing just happened to us in cvc. Won cvc, but no rewards.
19 груд. 2019, 00:3019.12.19
30.01.18
9
Is something wrong with our clan?
19 груд. 2019, 04:0419.12.19
13.08.17
15
Bayou_Viking said:
Is something wrong with our clan?Ha, happened to us again too. They don't like either of us. I will wait until tomorrow to see if it fixes and put in another help ticket at that time.
19 груд. 2019, 22:1619.12.19
30.01.18
9
Still no rewards and have not heard anything from anyone.
20 груд. 2019, 16:4120.12.19
30.01.18
9
Still not a word from anyone from Plarium.
21 груд. 2019, 05:4621.12.19
30.01.18
9
Still being ignored by Plarium, Nobody is attempting to reach out to correct plarium mistake, We played by the rules, we won fair and square, Plarium dropped the ball by not giving us the rewards as stated by Plarium rules. I guess, we are too small for Plarium to care about.
Ivar MarksmanAdmin
21 груд. 2019, 21:1121.12.19
11.01.17
4649
Bayou_Viking said:
Still being ignored by Plarium, Nobody is attempting to reach out to correct plarium mistake, We played by the rules, we won fair and square, Plarium dropped the ball by not giving us the rewards as stated by Plarium rules. I guess, we are too small for Plarium to care about.
Thank you for the information! It has been forwarded to our technical specialists for further investigation. I will contact you with the result as soon as possible. Have a nice day!
