
Dear MOLLYLYNN,
We understand that your issue is important. We are always happy to help, however, there is no need to send us multiple messages. Due to the great number of repeat requests we receive, we simply can't give every player the attention they deserve, and our response time is slowed as a result.
Please note we received all your requests. To handle your request, we need the information requested before. Please provide us with this data via email where you sent your request at first so we could proceed with your request.