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My account has been hacked.

My account has been hacked.

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27 верес. 2019, 20:1127.09.19
27.09.19
0

My account has been hacked.

Well Plarium,

My account was accessed by someone other than me.

I awoke the morning of September 23rd to find I had been invaded and all my defensed destroyed.

The problem is that ALL OF MY TROOPS had been bunkered the preveious evening.
Add to that, that I do NOT defend my sector, so the only troops that MIGHT have been there would be ones recently built.

How is this possible? Who could have done it? What recourse do I have for the loss of troops that I did not recall from the bunker?

What can I do to assure that this unauthorized access does NOT happen AGAIN??

I am extremely upset that this has happened and is NOT a part of normal game play!!

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30 верес. 2019, 19:5430.09.19
13.05.19
2
There has long been a problem with troops being sent to the bunker and them not going there ... or troops being recalled and them not coming home.  
BiohazarDModerator
1 жовт. 2019, 01:0401.10.19
04.10.13
3817
Mikegunner said:

There has long been a problem with troops being sent to the bunker and them not going there ... or troops being recalled and them not coming home.  
Yeah that's what this sounds like. 
BiohazarDModerator
1 жовт. 2019, 01:0801.10.19
04.10.13
3817

Marcus Dull said:


Well Plarium,

My account was accessed by someone other than me.

I awoke the morning of September 23rd to find I had been invaded and all my defensed destroyed.

The problem is that ALL OF MY TROOPS had been bunkered the preveious evening.
Add to that, that I do NOT defend my sector, so the only troops that MIGHT have been there would be ones recently built.

How is this possible? Who could have done it? What recourse do I have for the loss of troops that I did not recall from the bunker?

What can I do to assure that this unauthorized access does NOT happen AGAIN??

I am extremely upset that this has happened and is NOT a part of normal game play!!

You could try submitting a ticket to support here so they can check whether there was unusual activity on your account:  https://plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=168205

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