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Attack bug

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10 жовт. 2018, 22:1310.10.18
16

Attack bug

Hi i m contacting you regarding a bug on total domination servor geotopia


I reconned an HQ - 5312 / 3597

used the report of the recon for attack and boosted attack time,  the game freezed so i refreshed it, and when the game appeared i look the report and attacked 5730 which i did not ! 


my sector is -5359/3620 you can look all your logs and the reports, there was a bug and my offense crashed entirely on something i DID NOT ATTACK


i would like a total refound of my units, as i did not make this move at all ! 


Kind Regards

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11 жовт. 2018, 14:5011.10.18
231988

hello i cant find your sector 









greethings cobra
11 жовт. 2018, 15:0411.10.18
16

Hi


my sector is on x:-5359 / y:3620

can you find it ?
11 жовт. 2018, 15:0811.10.18
16

i do not touch anything anymore, i don t take the rewards of the quest, i do nothing, i want all my units backs as i did not make the move, i m sure you have all the logs and reports and you will see than i did not made this attack AT ALL 


waiting for your answer
11 жовт. 2018, 17:5411.10.18
04.10.13
3875
ζοβΓα said:

hello i cant find your sector 









greethings cobra
You can't find it because he's on the facebook server lol. 
12 жовт. 2018, 10:4512.10.18
231988
12 жовт. 2018, 23:5412.10.18
16
any technician from plarium who can acknowledge my message and give my units back for this bug ! i cant even play 
13 жовт. 2018, 07:2213.10.18
13 жовт. 2018, 07:34(відредаговано)
18.10.14
1

Hi, I'm the clan leader of AMY


So, Mr Pavel can you reply ?



The bug seems to be related to the "knew" map feature, i'm right?



Regards

13 жовт. 2018, 08:2113.10.18
231988
contact plarium support
15 жовт. 2018, 16:5615.10.18
231988

sorry i only help you Amy we need wait for General Pavel then 










greethings  cobra
16 жовт. 2018, 12:2916.10.18
231988

Hello, Commanders!

I will investigate this case and test the issue. I will get back to your when I have the results.

Thank you for your patience!
16 жовт. 2018, 22:4816.10.18
16

i just made a another test with another clan, if you select an emmitter on the map, then click on the logo of the clan then select the HQ you come on this, you think you will attack the HQ but as you can see it s still the emmitter selected, then you miss your target 

i asked my clan mates to do it, all the players who are playing on FB the bug appear with every clan, you have to clik on the map then move right and left the cursor and then eventually (not every time) the selection of the HQ appear


that s how i loose everything as the game is selecting the wrong target


i hope you will have it too and gave to me all my units back 

thank you 
18 жовт. 2018, 06:5518.10.18
16

Hi sir


how long will it take ?

i cannot play....
22 жовт. 2018, 03:1922.10.18
16

Mr Pavel 

when i will have news ? 
23 жовт. 2018, 02:2723.10.18
16

ok all done

waiting for your answer
25 жовт. 2018, 13:1825.10.18
231988

I have submitted a ticket regarding your case. We will contact you via email.

Thank you for your cooperation! This topic will be closed.
22 жовт. 2018, 13:5222.10.18
231988

Amy said:


Mr Pavel 

when i will have news ? 

I have reproduced this situation and forwarded to the devs for the further investigation.

Also, I have contacted you via private messages. Please check it and specify the requested data. The further consideration will be through an individual ticket. 

19 жовт. 2018, 04:2019.10.18
16

Hi General Pavel


it take 2 minutes to see the problem, and valid the bug, then to give me back my units i don t know

how long will it take for me to be able to play again ? 

i already missed one good quest


REgards
16 жовт. 2018, 22:2816.10.18
16

Thank youif you have any questions please let me know

i made multiple test, the issue is still here, i hope you will found the problem and give my units back ! 

thank you 

14 жовт. 2018, 21:3914.10.18
16

General Pavel


where are you ? please i m still waiting for you taking care about me, as i cannot play anymore.


Regards
14 жовт. 2018, 01:1014.10.18
16

what do you think i m doing here ?


stop polluate the post by useless comments thank you 
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