I've forwarded this issue to CMs.  Please refrain from posting direct communications with support, as this is against forum rules.  

I removed the pictures as they indeed violate Forum Rules

Hi, Commander! I am sorry that you feel frustrated. Please specify which clan you are referring to and its coordinates so I can look closer at this case. Thank you in advance! 🕵

@Daria I fully agree with this Commander. Both Clans are HIGHLY suspicious! I checked both.

Might also check for program use.

Thanks Daria

Thanks, Commander, for the info. We took all the necessary measures 💪

If you have similar observations regarding the use of third-party programs, please send your information, along with coordinates and screenshots, here. The support team will do their best to provide help. 

It's unfortunate to still see their clan absoluting botting the heck out of the current clan war and infestation halloween clan event.

I have sent a message to support about this but even if you took all neccessary measures, they're still botting. Please do something! It's not just their clan either. This is not helping the game grow and is unfair for even top clans.

Yeah this 2 clans absolutely killing some clan events ,also,there's one more bot clan its named BISON same server as Bear Den . 

P.S. 

All of the Bear Den accounts have same sector's i mean buildings in a same places 

Same names

Same pictures

EVERYRHING SAME!

i

Right now 13 out of 25 paid places in the currently running Infestation Solo Tournament are occupied buy Bear Den.

Half of the paid spots for the single players to compete for are just blocked by an ever stronger growing bot. 

Contact our Support Dept. and provode them with all info and pictures you have.

Use this link to contact Support:

Plarium Support Center   

Well Commander. I am sorry to hear that but Support is the only Dept. able to fix/solve this.

Making this thread is not going to contribute in any way.

hahaha, please if you don't mind send me some screenshots when they do I`d love to laugh looking at that :D

Enjoy :)

Поднимите Лимит атаки по лучу, как я должен сбивать луч с 15млн. перехватчиков?

ударами по 50к расщепителей? вы издеваетесь. Атака осталась на уровне 2015 года. Поправляйте, а то игра превратилась в болото. Все сидят на лучах с дэффом по 10-15 млн войск, а ты как дурак кидаешь по 50к щепок. Сделайте возможным удар в 1кк расщепителей.  

Commander as stated and adviced before contact Support if you think bots are involved. There is no need to keep making comments here as they will for sure not solve the issue.

Please use this link to contact Support

Plarium Support Center  

Добрый день, командир. Мне жаль, что вы ощущаете разочарование по поводу лимита атаки на Лучи. К сожалению, у нашей команды нет планов по увеличению лимита, ведь наша игра сейчас на оптимальной стадии разработки и мы не принимаем предложения по изменению или улучшению определенных аспектов игры. Тем не менее, спасибо, что поделились вашим предложением 🙇

Contact Support Commander. Making these posts here is 100% useless

Thank you for the post Mr_Oizo it is very clear that there are programs here that helps people making a lot of bot clans from nowhere I've been here playing for more than 13 years since tuenti`s server and day after day month after month and year after year I have been building my troops MYSELF without any single help of a program and many more players have done this aswell, not just speaking for myself.

It is a shame for all of us dedicated players that makes an effort to become something in this game day after day that no one is taking measures against those cheaters. Hope to hear from support soon.

Happy New Year everyone

Best wishes too!!

Greetings, Commanders! 🖐

We read your messages and care about your concerns. So please rest assured that we are not passing by. As stated in this thread, please provide detailed information to our support team along with coordinates if you see or suspect players using third-party programs. Our agents will review each case on an individual basis. Thank you for your passionate desire to make the game better! 🙌

Here's another example of what I find annoying. Plarium can't stop something like that. Everyone I know is bombarded with it

[10:46] inilhzx21: Уважаемые игроки, если вам не доступна покупка игровой валюты в игре, я готов помочь с этим (ЭТО НЕ НАКРУТКА А ПОКУПКА ВМЕСТО ВАС НА ВАШ АККАУНТ) все абсолютно законно.  Есть два варианта: с предоставлением доступа к аккаунту (логин и пароль) и без предоставления доступа к вашему аккаунту (без входа на аккаунт). Никаких предоплат не нужно, вы будете оплачивать после того, как убедитесь, что покупка совершена!!!        По всем вопросам пишите в удобное вам время, всегда помогу разобраться.Мой Вайбер, ватсап 

and not from one acc but from several

best regards thirty thirty