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I have been cheated out of when I wanted to use my 50 percent offence defence bonus

I have been cheated out of when I wanted to use my 50 percent offence defence bonus

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2 груд. 2017, 06:1902.12.17
18.12.16
3

I have been cheated out of when I wanted to use my 50 percent offence defence bonus

I spent alot of money to get that bonus and now because of the lag when I clicked on a clan challenge reward it now has been activated 

I feel cheated as I should be the one who chooses when I want to use that bonus and the fact that you don't ask for confirmation makes me think THAT WAS YOUR PLAN again I feel cheated and I want my 50% offence and defence bonus back.

I am very upset y this as I feel cheated.

Kevin. uid 13548267 / fb857578167661249 / Geotopia / segment01

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DeletedTechnical Support
2 груд. 2017, 10:1302.12.17
795

I have checked your account and see that Offense and Defense +50% item was activated at 5:23 UTC. Can you please show me in the screenshot where exactly you clicked, so it got activated?

3 груд. 2017, 16:1503.12.17
18.12.16
3

after i collected my clan rewards it then became along sind the scrap bot item

 
4 груд. 2017, 07:5904.12.17
18.12.16
3

This is what it looked like before I hit the clan reward Now notice that after I hit the clan reward the 50% offence /defence item automatically takes the place of the clan reward item As I have said I hit the clan reward and nothing happend then I hit it again then the next thing I know I have activated the 50% defence/offence item This is unfair as I have said I should be the one who chooses when I want to activate the 50% item This feels like it has been designed so that this will happen especially when you don't ask for confirmation of the activation I HAVE BEEN CHEATED 

      
DeletedTechnical Support
4 груд. 2017, 09:5504.12.17
4521

Commander, please note that each click in the game sends a request to the game server. If you perform an action, please wait until its completion and only then perform the next one. Thus you will be sure that the action you initialize in the game will be made on the game server. The time needed to complete the action depends on different factors, such as internet connection speed, software performance, etc. Please do not be hurry in order to avoid such issues. 

5 груд. 2017, 05:4605.12.17
5 груд. 2017, 11:18(відредаговано)
18.12.16
3

Are you for real and don't call me commander I was doing my CCNP before you were born by the way you have answered my post.

 If you work for this company say so if not keep your patronising comments to you're self.