Cold Case... How long does a alts infestigation take part?
In my time as moderator often players asked me to help them.
So also in this Cold case.
It started in september 2015.
A player send me a PM ingame questioning about the speed of the helpdesk. He was attacked by 1 player with 7 accounts!!
He made a ticket at the helpdesk complain about that player. He also provide a lot of information, coordinates, screenshots etc.
Because he send me that question i contacted Plariums Community manager aka General Winters about this.
So i thought that this case reported at the helpdesk and also by me, would be soon resolved.
But then, 2 weeks ago....
I got a new message, and what happened.... Valdas, Valdas 1, v2, v3 , v4, v5, v6 and v 7 attacked this player. I was thinking then.. Oh i remember that name! So i scrolled back into my logs.
And yes there was it, this attacker was the same cheater as in september last year
I always thougt this issue was solved. But it was not! Very strange, cause according to the gamerules set by Plarium, playing with multiple accounts is not allowed!
But i was just for 1 day not a moderator anymore... So i told that player that he needed to contact support with this problem. And he did.
But then 2 weeks later, i was wondering what was happened. So i asked that player if he succeed with helpdesk. He told me he send a ticket, but he never got an answer back!!
So i went to look at the map. Went to 1 of Valdas coordinates. And i see: Vacant. So i thougt wow finally that cheater is kicked out of the game. So i went to another sector of him and yes also VACANT. Wow finaly, support did it, they took some action. A bit late but it has been done.
As i know the game, i was looking a bit more, so i went to the clan of Valdas 1 - 7.
And there it was !!! Valdas accounts were still in that clan, BUT als his sectors were MOVED to another location !!
So it seems again support/helpdesk did not solve a issue. A cheater with 7 alt-account was not blocked for the game.
So this is now a last call for support.
Take some action against this cheating, players make tickets about this, take them serious!
I wonder why this player is not banned, and all his sectors are moved right after someone complained again about this player.
Why is that, are there different rules for some kind of players?? (maybe he bought some crystals with each account?)
To make it easy for you, here is my last screenshot. These are the coordinates / of the sectors this player Valdas used (the pictures) And the white text, these are his new gamecoordinates.
So the investigation is already done!
Now you (Plarium) have to do the last action!
Oh and if you look into his clan, you will find some more alts into it!
Rules are made to follow, so please, follow them!
