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 No replies from customer Support ???

No replies from customer Support ???

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25 лют. 2016, 21:5825.02.16
05.11.14
19381

No replies from customer Support ???

 Is it a holiday in the Ukraine?????


 Why after 3 days do I still not have a reply except for the automated one.


 has Morgana gone all crazy on their **********???

 are we looking at an office of nuked people??


 whats going on Plarium ????


Edited. Watch the language,

- fakeasnever
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25 лют. 2016, 22:2125.02.16
02.08.14
1109

@In Your Face (25 February, 2016, 9:58 PM UTC):
I'm not exactly sure how Plarium has the staffing of their Support Desk, but a possibility is that they have an amount of people dedicated to their H&SD throughout all their games, and another one of their games might have a wide-spread issue.

I would wait maybe one or two more days, then if still no reply, submit another ticket.

26 лют. 2016, 11:5526.02.16
26 жовт. 2020, 12:02(відредаговано)
361

Commander IN YOUR FACE , our Support works 24/7. Normally it takes less than 24 hours to get a response. Unfortunately sometimes our agents may respond with some delay due to high volume of incoming requests. If you're sure that our letter isn't redirected to your Junk folder, please re-submit a ticket.

27 лют. 2016, 02:2027.02.16
29 груд. 2018, 16:58(відредаговано)
05.11.14
19381
Thankyou guys, I finally got a reply, funnily within 2 hours of posting here lol
24 берез. 2016, 19:4024.03.16
29 груд. 2018, 17:08(відредаговано)
05.11.14
19381
Lost my alternate sector after update it's sector # 5945529/ cords x-2629 y2076 I would like to have it back don't want to start over with a new alternate 
24 берез. 2016, 22:0524.03.16
02.08.14
1109

@Sector #3080410 (24 March, 2016, 7:40 PM UTC):
Your alternate account would be banned as it should be; Alternative accounts are prohibited in the ToS.