Player Simon said:
Why is the game lagging so much, I keep getting "Recover web page", I have a laptop not that old dedicated to this game it shouldn't be lagging it is pissing me right off.
Greetings!
There can be many reasons why the lags occur.
The issue can be on your PC/browser/router/Internet provider/CDN/our server/etc.
To understand the reason of lag, we need some additional information. You can help us to investigate your case if you do the following:
1. Access Chrome -> More Tools -> Developer Tools - http://screencast.com/t/dXnNlwFTV8y6
2. Access Network tab http://screencast.com/t/rRKZ9T9bsG
3. Try to access the game
4. Do the right click on any line and tick Save as HAR with content http://screencast.com/t/gxsrje20g
5. Input the following command in cmd: tracert plarium.hs.llnwd.net Then make a screenshot of it.
6. Send this information to our Support Team: https://plariumsupport.zendesk.com/hc/en-us/requests/new
They will help you to understand the reason of your lags and will help you to fix them.