Dear Lord,

We assure you that there are no hacks for the game. We constantly check for cheats available online and none of them work.

If you have noticed a player violating the game rules, please provide us with the following information about this issue here and and this user will definitely be checked:

1. The number or the name of the player's Kingdom

2. The coordinates of their Town, which you can find on the Global Map or in the player's profile

3. Screenshots illustrating the rule violation(s)

Thanks in advance.

Best regards,

Your Plarium Support Team

Hi John

I am fairly New to this Game but not to computing, I feel you are being a little niave to say that other users are not using exploits etc in this game,I have noticed many times that game lag hits me just before a large player attacks me , his hit last's in some cases less than a second which makes it near on impossible to shield against him. This begs the question how is he able to perform the task so quickly?As far as I am aware their are no hotkey settings for shields and certainly on PC that task requires at least 2 clicks to inniatiate.Another area of the game that comes in as a gliche is shields dropping well before they should, Plarium have acknowledged their was a problem "with snow snow creeps" and offered my friend 200 gold in compensation despite the fact  that she lost millions of troops that would need more than 200 gold to replace. In all honesty I think it is time plarium  got to grips which whatare major issues within this game and rectified those issues, the cost of game packs is way beyond comprehension of the game as it stands, you have packs with troops in that you cannot use only lose unless you have conducted the study, which in itsself is a little deceptive. I think the time has come for plarium to big up and admit their are problems within this game that need to be fixed.