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Custom Avatar not working

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5 груд. 2017, 13:1905.12.17
1

Custom Avatar not working

Ever since the last maintence my custom avatar doesnt work anymore. Used to I could switch between the different game avatars. It wont even let me do that now. I am stuck to throne avaters only now. every time i try to switch it all I get is a red question mark.

And yes I have logged out and logged back in but all I got is the red ? mark. This didn't start doing this til after the last maintence a week ago.



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12 лют. 2018, 07:3512.02.18
231987
bigcatinas said:

Jake said:

I think you'll when this error will be fixed
Thank you Jake! I am afraid I don't really understand what you mean... Can an admin reply to this please!
Hello, Can any administrator answer this please !!!!!! I am still having the big red question mark!!!
26 лют. 2018, 14:5426.02.18
65
aberfeld said:

Hello altogether, :)

got a red Questenmark, no picture.

greets
I think they'll fix it with next update
30 серп. 2019, 06:3730.08.19
2
Well they still have not fixed it yet. Which means they will not fix it. They don't give a ---- what we think
30 серп. 2019, 21:0830.08.19
09.09.17
1143

blueknight said:


Well they still have not fixed it yet. Which means they will not fix it. They don't give a ---- what we think

I was able to fix many when I found my adblockers blocking graph.facebook.com.


I agree, though, there is a Plarium avatar issue still present.


I was able to sleuth this out in Chrome via Ctrl-Shift-I (Developer tools), and going to Network or Console tabs. You can see either red lines indicating failure to fetch (hover over it to see the URL), or requests that never come back.


The Plarium avatar issue is the latter.
21 жовт. 2025, 03:0021.10.25
21.10.25
1

That's frustrating about the custom avatar! Technical issues are the worst. Hopefully, Plarium support fixes it quickly. If you need a relaxing break while you wait, I highly recommend checking out the coloring pages at Disegnidacoloraremondo.com . Sometimes a creative distraction is just what's needed!

DeletedAdmin
8 груд. 2017, 14:4108.12.17
8 груд. 2017, 14:41(відредаговано)
366

We are already working to resolve the issue. Thank you for your understanding.



Best regards,

Your Plarium Support Team

6 груд. 2017, 13:5706.12.17
281

strange. maybe it's temporary problem

6 груд. 2017, 03:1606.12.17
1
yes and i  have logged out and back in again.  It just started doing this. I have changed my avatar before and never had this problem. I think 2 other people in my order has the same problem because they have the same red ? mark for their avatar's too.
5 груд. 2017, 15:0305.12.17
281
Have u tried to change it in your profile?
30 серп. 2019, 08:2930.08.19
11.07.15
23

Hello ,  generally remove and then restore the profile image works well.

22 лют. 2018, 11:0222.02.18
231987

Hello altogether, :)

got a red Questenmark, no picture.

greets
2 лют. 2018, 08:1902.02.18
231987
Jake said:

I think you'll when this error will be fixed
Thank you Jake! I am afraid I don't really understand what you mean... Can an admin reply to this please!
31 січ. 2018, 14:0331.01.18
281
I think you'll when this error will be fixed
31 січ. 2018, 07:4831.01.18
231987
John the Fearless said:

We are already working to resolve the issue. Thank you for your understanding.



Best regards,

Your Plarium Support Team

Has there been any progress with this issue yet? I am having the same problem.