
Hi Doctor Doom!
Our Support Team answers in a 24-hour period. Please keep contacting them in order to receive all the necessary help and recommendations: http://support-portal.plarium.com/ticketcreator/throne/en?devicelocale=en&spGame=throne-web
Have a great day!
Or try a VPN, just to see if it's only a problem in your local country - if only long enough to raise shields, or whatever.
https://chrome.google.com/webstore/detail/1clickvpn-free-vpn-for-ch/fcfhplploccackoneaefokcmbjfbkenj seems to work, well enough.
A bit slow, but works well enough - especially if you only need to see whether or not you can get in that way at all / there's something going on with your internet / providers in your local area.
I have see where all of Europe fails, but UK and North America are OK. Strange.
Try using external platforms to ask, maybe someone will have advice or they will respond.
Since, it seems you've tried KaW Support - Create Ticket and gotten nowhere fast.