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Different ID's but same email and password

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15 жовт. 2019, 11:2115.10.19
1

Different ID's but same email and password

Hey, I have a problem. I'm using Throne using the app on android phone. Second I created an alt with my current email bc on phone the game is linked true fb/Google. I could play like this, no problem until suddenly I couldn't remember the password for my alt. I followed the instructions but since then I can't get access to my alt! However I can get access to this platform and it recognizes me as the alt owner! So why can't I get no access no more in the game?

Please help me out of this circle. Pls remember that I cant log in in the game, the game rejects my password! The forum not.....
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15 жовт. 2019, 12:0015.10.19
220451

Greetings! 

Your Forum account and your game account are not connected. They may have different emails and passwords. If you forgot your game account's password please use the "Forgot your password" form showed on the screenshot below. 



If you forgot your email adress we can link your game account to another email. In that case please contact me in private messages
10 черв. 2025, 08:4410.06.25
10 черв. 2025, 08:44(відредаговано)
10.06.25
1

Not being able to access your sub account even though you have been recognized on the forum like in geometry dash lite, sometimes you ne ed to find a new path so try using the 'Forgot Password' option for your game account.

11 черв. 2025, 08:1811.06.25
11.06.25
1

It seems that game accounts and forums handle logins differently—you should try contacting the game's official support to have them check, Gamma Emerald , and restore your access! 

18 черв. 2025, 07:1318.06.25
18.06.25
19

Sounds frustrating! If the platform still recognizes your alt, try clearing cache or reinstalling the app. Also, contact support with proof—like your FB/Google info tied to the alt. Good luck!