Всі Категорії

Can Not purchase the Stoneheart Legends Pack

Can Not purchase the Stoneheart Legends Pack

Пошук
28 черв. 2021, 05:1128.06.21
30.09.20
0

Can Not purchase the Stoneheart Legends Pack

When i attempt to purchase, Playing on a PC running windows 10.  I get the following.  I do NOT get this error with other packs.

I play off the plarium play app for PC.

I am on server Forgotten Lands

Screen shots of error below.


i


i


Перегляди
5
Коментарі
2
Коментарі
28 черв. 2021, 11:0528.06.21
28 черв. 2021, 11:28(відредаговано)
22.02.16
1846

This could be for a number of reasons Maybe the Credit card lodged a suspicious activity if you have been new using your card and have made a few back to back purchases. Or maybe a number has not been entered correctly.  Did you attempt the transaction again in 30 minutes as the notice said and what was the result ?

I know  I have gotten calls at times from my CC after getting packages for more than one castle on different servers. Once I contacted the card company and they said they are just cautious and they never gave me trouble again. 

Please let me know  if all has been solved  or if you need more help ?



28 черв. 2021, 11:1228.06.21
22.02.16
1846

I also notice this is a Rise Of Balur Package this is the Stormfall Age of War forum I will move this where it belongs  into the Rise Of Balur forum 

And here is a link to support add the screen shot to your support ticket in the appropriate  place please.

https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=168205&fbclid=IwAR0rWnxKHZXxrhNSqGsDh5tWogavQUynr71DjYNrXsDMhOFcMi43vv6tGvc