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2.2x Pvp reward error

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24 лип. 2017, 13:5824.07.17
28.05.17
73

2.2x Pvp reward error

I had an issue with the last pvp reward. So heres what happened to me. I got 3200ish pvp points on the friday. None of the points were registered towards the league multiplier which was very weird but I went with it. So I got another 7.3k points to get a total of 10.5k points as was said on my quest page, yet only the 7.3k went towards league multiplier. Anyway today when the reward was given it displayed the rewards for the 10k tier but when I checked I didnt receive the correct amount of rewards. I only got enough for whatever the 7k tier was. So I got ripped off. First time Ive seen this happen but kinda disappointed that I missed out on so many golems/sapps/soulstones (shouldve been able to unlock dragons if it gave me the correct reward) unfortunately theres no screenshot to prove it though... I kinda just assumed it would be correct like any normal player lol. Last time i reported a bug here though it was useless and I had to report it again somewhere else. So idk this is prob pointless what im doing right now...

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24 лип. 2017, 14:0224.07.17
28.05.17
73

Wait. I found a way to kind of prove it. Oberon even said I got 10.5k points. Its the second from bottom message. https://imgur.com/a/MAW9n

24 лип. 2017, 14:0324.07.17
28.05.17
73
So idk can I be comoensated somehow for the missing rewards or am I just screwed for that and pray it doesnt happen again?
24 лип. 2017, 14:0924.07.17
28.05.17
73
Wow. I just got the reward on another server and the exact same bug just happened. I got robbed again. Gonna take screenshots of server 3.and see if it happens again cuz wtf??
24 лип. 2017, 14:1024.07.17
28.05.17
73
I think I was wrong on my first post though... just thibk that the 2.2x multiplier was broken?
24 лип. 2017, 14:1224.07.17
01.03.16
5810
Hello! Please contact our Help Center. Our guys are working on it. 
24 лип. 2017, 14:2224.07.17
24 лип. 2017, 14:23(відредаговано)
28.05.17
73

Well I didnt find where to go contact them just a bunch of FAQ so idk im just gonna post the screenshots here for now?  https://imgur.com/a/moPeX just look at the amount of sapps/soulstones/golems and it'll prove it

24 лип. 2017, 14:2624.07.17
01.03.16
5810

Trent Kestin said:


Well I didnt find where to go contact them just a bunch of FAQ so idk im just gonna post the screenshots here for now?  https://imgur.com/a/moPeX just look at the amount of sapps/soulstones/golems and it'll prove it

Don't worry, my Lord. Our guys are aware of this situation. Also, try out this link.

Once I get the information, I'll let players know. 
24 лип. 2017, 15:4924.07.17
28.05.17
73
Ok perfect. Thanks :)
25 лип. 2017, 01:4625.07.17
13.12.16
17

All the players I spoke... received the rewards with 1.0x too

And not 2.2x as it was in the description of PVP ....


A mess of the big ones.


Waiting for news on this subject ....



25 лип. 2017, 01:4725.07.17
13.12.16
17

PS: EVERYONE is waiting for news on this subject ....

26 лип. 2017, 04:3126.07.17
12.02.16
1
I can't get last PvP f 
26 лип. 2017, 12:0626.07.17
01.03.16
5810

Hello Lords and Ladies!

The compensation was giving during last 20 hours and now all players which took part in the Tournament and faced this issue got the rewards.

Thank you for your patience. 

27 лип. 2017, 22:0227.07.17
232051

OK so this issue closed from what I received as my ticket reply. 


NOT COOL ! 


I was expecting 700+ golems and I get less than half that including the cheap gift from Oberon.


So I lost the same amount of troops as everyone else who got the correct rewards but I will not be rewarded same as them.



1 верес. 2017, 14:4701.09.17
01.03.16
5810

asswipepe said:


That is a lie..you didn't check nor do you have any idea what I'm talking about..if you would've checked account, you would've seen the problem...either that, or you have very very very bad math skills..for which I would advice going back to school...so let me help you...the compensations were 6 times lower than what you owed me... I attached ss to prove it in a ticket to plarium support that was totally ignored and set as solved without answer...ticket #151181

Hello, my Lord! 

In this case you need to contact Help Center. Unfortunately, Community Manager is unable to resolve such issues. If you sent your ticket, you need to wait for the response, because our team investigates all tickets in the order of the queue. 

4 верес. 2017, 12:4204.09.17
232051

asswipepe said:


well...you deleted my post about how useless support is...when I'm telling you they are, next time believe me...the ticket is submitted from a month ago...still...they couldn't find that 1 grade algebra book to jump start their studies...so, my problem is unsolvable for the moment..meanwhile, imagine frustration had a more than a month to play with me, so...let's bet on my patience

I absolutely understand your feelings, my Lord. But let's wait on what Support will say.

1 верес. 2017, 18:5601.09.17
30.08.17
3
well...you deleted my post about how useless support is...when I'm telling you they are, next time believe me...the ticket is submitted from a month ago...still...they couldn't find that 1 grade algebra book to jump start their studies...so, my problem is unsolvable for the moment..meanwhile, imagine frustration had a more than a month to play with me, so...let's bet on my patience
1 верес. 2017, 09:3101.09.17
30.08.17
3

That is a lie..you didn't check nor do you have any idea what I'm talking about..if you would've checked account, you would've seen the problem...either that, or you have very very very bad math skills..for which I would advice going back to school...so let me help you...the compensations were 6 times lower than what you owed me... I attached ss to prove it in a ticket to plarium support that was totally ignored and set as solved without answer...ticket #151181

31 серп. 2017, 08:2931.08.17
232051

asswipepe said:


Short decription, during weekend pvp tourney that ended on 7/24/2017, everyone was screwed by plarium for their tourney rewards..well, few days later, Plarium offered compensations and problem seemed to go away...BuT no...as I already described in so many tickets, (#146625 one of them handled by oleg), my compensations were not according to my rewards(I'm talking about amount not the fact that there were offered golems instead of whatever evryone previously chose)...so...let's do the math...from the ss, you'll see that amount of pvp was 13000...league effort, multiplied that by 2.2, so, there should be maximum rewards for that tier...so....instead of compensations in amount of : 576 sapphires, 84 soulstones, 384 eldritch golems, 4 skull runes, 30 paragon points, 4 crystal coffer and 4.8 whirlwind dragon marks, I received a shitty apology and: 96 sapphires, 14 soulstones, 64 eldritch golems, 4 paragon points, 0.8 whirlwind dragon marks(and when I say 0.8 I say you gave me 0)..beside all that, there was a message about enjoying the game, and shit like that...please excuse my language, but I'm simply loosing my nerves..I want to enjoy the game, so please give me what is mine and you owe me, that is: 480 sapphires, 70 soulstones, 320 eldritch golems, 4 skull runes, 26 paragon points(keep these, buy something nice), 4 crystal coffers, 4 whirlwind dragon marks...please do your jobs...don't be like Oleg..I will submit screen shots Oberon's report saying amount of pvp, and compensations...also I will submit a ss of Oberon's report with proper compensations, from an account that had 11000 pvp..thank you and make me a nice day....

Long time has passed since this was reported as problem, but nothing happened..let's try posting it everywhere

Hello.

First of all, I would like to apologize for that situation with the Tournament once again. 

I've checked the tickets you submitted to our Support Team. Support representative checked your request and confirmed that the compensation was sent to your account properly with 1.5x multiplier to all rewards.

As Alina said, our specialists did everything possible to minimize the losses in this case, and we'll do our best to avoid such situations in the future.

30 серп. 2017, 14:2230.08.17
30.08.17
3

Short decription, during weekend pvp tourney that ended on 7/24/2017, everyone was screwed by plarium for their tourney rewards..well, few days later, Plarium offered compensations and problem seemed to go away...BuT no...as I already described in so many tickets, (#146625 one of them handled by oleg), my compensations were not according to my rewards(I'm talking about amount not the fact that there were offered golems instead of whatever evryone previously chose)...so...let's do the math...from the ss, you'll see that amount of pvp was 13000...league effort, multiplied that by 2.2, so, there should be maximum rewards for that tier...so....instead of compensations in amount of : 576 sapphires, 84 soulstones, 384 eldritch golems, 4 skull runes, 30 paragon points, 4 crystal coffer and 4.8 whirlwind dragon marks, I received a shitty apology and: 96 sapphires, 14 soulstones, 64 eldritch golems, 4 paragon points, 0.8 whirlwind dragon marks(and when I say 0.8 I say you gave me 0)..beside all that, there was a message about enjoying the game, and shit like that...please excuse my language, but I'm simply loosing my nerves..I want to enjoy the game, so please give me what is mine and you owe me, that is: 480 sapphires, 70 soulstones, 320 eldritch golems, 4 skull runes, 26 paragon points(keep these, buy something nice), 4 crystal coffers, 4 whirlwind dragon marks...please do your jobs...don't be like Oleg..I will submit screen shots Oberon's report saying amount of pvp, and compensations...also I will submit a ss of Oberon's report with proper compensations, from an account that had 11000 pvp..thank you and make me a nice day....

Long time has passed since this was reported as problem, but nothing happened..let's try posting it everywhere

27 лип. 2017, 09:2727.07.17
13.12.16
17
thanks