Shawn said:

Hi, I got many league chests, from previous brawls. I opened them, I got hero item chests. I opened and sold many of them. After that I started doing some BG-s, but have not recieved any hero items or hero chests from them since. I did at least 20 BGs... can you look into it, might be a bug?

Shawn, is this issue still topical for you?