26 трав. 2017, 05:1926.05.17
01.04.17
36
Account email change?
Is it possible to change the email that my castle is linked to? I want the castle linked on server 1 to be linked to my server 2 castle now
Account email change?
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Alyona KolomiitsevaCommunity Manager
26 трав. 2017, 08:1026.05.17
17.09.15
8278
Trentkestin said:
Is it possible to change the email that my castle is linked to? I want the castle linked on server 1 to be linked to my server 2 castle now
Hi! Yes, it's possible. Go to your profile on plarium.com - profile tab - and click here:
26 трав. 2017, 14:4826.05.17
01.04.17
36
Thanks!
Alina BrightAdmin
29 трав. 2017, 11:1029.05.17
01.03.16
5810
Welcome :)
30 трав. 2017, 17:3730.05.17
28.05.17
73
Hey is it possible to link them all to one email address? I have one castle per server but originally I thought we needed separate emails for them? How can I link them all to 1 email?
Alina BrightAdmin
31 трав. 2017, 11:4831.05.17
01.03.16
5810
Yes, sure. First of all you should create Plarium ID for one of accounts (on one server). And when you login into other server, you'll have an option to link account to existing Plarium ID. You should use it and enter the data of your initial Plarium ID.
31 трав. 2017, 14:0631.05.17
31 трав. 2017, 14:19(відредаговано)
28.05.17
73
See the problem is that I already linked those castles to other plarium accounts because I didnt know at the time. So idk how I can basically unlink them from those accounts and then link them to my main email. The only option I see right now is log out Link? https://imgur.com/a/h8a2V
Alina BrightAdmin
1 черв. 2017, 07:4701.06.17
01.03.16
5810
Oh, I see. Unfortunately, once email was confirmed it can't be changed manually. Our Support team helps in such cases if player has lost access to the mail for some reasons.
1 черв. 2017, 15:0001.06.17
28.05.17
73
Ah ok, well thats good to know. Just didnt want to lose all my data because something went wrong with one of the emails. Thanks :)
Alina BrightAdmin
2 черв. 2017, 10:0802.06.17
01.03.16
5810
I hope this won't happen :) You're welcome! 
3 черв. 2017, 20:5203.06.17
01.12.16
10
Hi, I recently took a break from the game, and during this time, I lost access to my email address that my acc
Alina BrightAdmin
6 черв. 2017, 10:5906.06.17
01.03.16
5810
Demonic_juggalo1 said:
Hi, I recently took a break from the game, and during this time, I lost access to my email address that my acc
Hello! Please, contact our Support Team and provide them with this information, so they can help you >> https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new
