Hello ,you need to contact the support at the link below ,from a valid email since they will answer you via email. explain them everything and follow their instructions. 

https://social-support.plarium.com/hc/en-us/requests/new?fbclid=IwAR3BQvJCine1yBvcEA36YRyEptBiql9BrsUsBZlB-J0g0Sy6cZeuI4RIYgM

Thank you. I message there. 

I hope you this time it will solve . 

Thank you sir. 🙏🙏

Sir, one more request, if possible so please update the game on Google play store for Android 15 atleast. In some new phones it's not work. 

But mainly thank for guiding. My main priority is secure my castle properly. And I will also assure all of you for not to use placeholder or random e-mail ID to save my castles more . 

Доброго дня. Сегодня решил привязать аккаунт к ID Plarium, так как привязка к ФБ меня не устраивала, но что то пошло не так. На почту ничего не пришло, в игру не пускает. 

Сервер : Затеряные земли 

Коры : -1187 -1795 

Ур. : 104 

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Good day Lord Сергей Шерстобитов  , please contact the support at the link below ,we from here can't  verify such stuffs :

https://social-support.plarium.com/hc/en-us/requests/new?fbclid=IwAR3BQvJCine1yBvcEA36YRyEptBiql9BrsUsBZlB-J0g0Sy6cZeuI4RIYgM

I wish you a great day !

Hello I email through [email protected] for my castle mail address change . I also send my purchase screenshot and bill of my anniversary pack but from more than 2-3 weeks no reply comes. 

I couldn't got any reply.  

Please see. 

Please check, 🙏 🙏 🙏 

Hello! Can you please send us your support ticket number, so we can see what can be done in your case? You may find this number in the automated support team email reply.

я не  знаю шо там но я не могу плар скачать шо за )))) а играть как ))

You are ironic ( most of sure since you hahaha  with )))  ,  or ...you mean serious ?

Anyway you can apply here on this page , just watch for those buttons:

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