1. Open a support ticket.
2. Wait 5-9 days for a reply.
3. Respond, maybe saying, "Thanks, that solves it."
4. Wait 5-9 days for them to reply again and close the ticket.
5. Click on the now-green ticket to view their reply.

Expected: the game opens the normal 2-way conversation window between me and Administrator, so I can read what they wrote.

Actual: The game opens a window with just the header "Administrator" and no text, so I have no idea what they wrote, making the entire support process useless. (Of course the first line shows up in the ticket list entry, but the first line is always, "Hello. Thank you for your reply." So, that isn't at all helpful.)

Reproducible: 100%

Workarounds: None. I've quit and relaunched the app, and even rebooted my phone. No effect.

Details: iPhone 6, iOS 8.1.2, game v.1.78.1, "v542.??" at the bottom of the About screen, no crash logs from the game.

Regression: This definitely used to work about a month ago. I assume it broke with the last update, but I can't be sure.