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counselors not working

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13 жовт. 2016, 22:4513.10.16
10.05.15
14

counselors not working

my counselors are not working i have flushed my cache and updated my flash player
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13 жовт. 2016, 23:0413.10.16
10.05.15
14
update only not working on stormfall the dark plains all other games working fine
14 жовт. 2016, 08:2514.10.16
220664

My counselor messages are screwed. 


Also didn't get any reward for the last battleground tournament.


I CBA to submit a bug report, but would be nice if you could fix the messages so I can see raid reports etc.


Ta

14 жовт. 2016, 09:1014.10.16
220664

lords 


it is a known issue where your counselors would show wrong notifications 


the devs are aware of this issue and they will deliver a fix soon


@ samilkiesa 


about the BG event reward 


the last BG event was a league event which means you will earn rewards only if you have been in a league for more than 7 days and also earned at least 100 points 

14 жовт. 2016, 22:3414.10.16
10.05.15
14
wrong issue  the issue is that i cannot access the messages that are real and are there
15 жовт. 2016, 09:4815.10.16
10.04.15
1434

Lord Buster

really it seems that sometimes is like were a new message from councelors and does not appear on the screen

we will pass the issue to devs to fix them. thanks for ur advertising

Regards
21 жовт. 2016, 00:3421.10.16
16.10.16
1
I have this issue where it says I have a message and none show up the lord steward currently on my game is saying he has a message but none are present, also having the same with the letters, says I have 1 but none show up when clicked on
Alyona KolomiitsevaCommunity Manager
21 жовт. 2016, 10:0821.10.16
17.09.15
8270
dsignal said:

I have this issue where it says I have a message and none show up the lord steward currently on my game is saying he has a message but none are present, also having the same with the letters, says I have 1 but none show up when clicked on
We're working on a fix, Dsignal :)
21 жовт. 2016, 22:0321.10.16
01.12.15
104

Off topic question...what do we do when the tech support doesn't reply?

 Its been 4 days and no one has answered to me. Or does that mean that they are a big fan of mine and fainted when got the mail :P :P :P


22 жовт. 2016, 18:1522.10.16
220664

Lord Daniel,

it will take some time until Support replies. Please be patient. 
22 жовт. 2016, 19:5222.10.16
23

About councelors, I have wrong data from Lord Steward. It shows that I have some new message even I deleted all messages.

I believe this is appearance of the same issue. I hope the information will help solve the problem.
Alyona KolomiitsevaCommunity Manager
24 жовт. 2016, 09:5124.10.16
17.09.15
8270
roadstar Pitbull said:

Through just a quick check, this has been an issue for many for some time now. 28-09-16, and it was know before this.

time for a new story and or time frame....

http://prnt.sc/cxo18h

http://prnt.sc/cxo1je


The issue is really old, and we tried to fix it, but the fix didn't work. Now we're preparing a new one.
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