lwonderly said:

I have a member of my league that was relocating his castle on 9/23. The game hung and now his graphic of his castle shows both the castle and empty lot graphic super-imposed over one another and he can not do anything in game. He has reported this but has not received an answer or help yet. Can anyone light a fire under support please?

support team is currently busy pls be patient you will receive a response 

also have he tried clearing cache or different browsers