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Login issues

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25 берез. 2016, 20:2425.03.16
19.05.15
5

Login issues

Is anyone else having trouble logging in today?

The problem is the main page for the game isn't loading properly, and there is no button to "log in". I have waited a few hours and tried again, but the same screen appears.


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25 берез. 2016, 20:4225.03.16
31.01.15
457

M'lord, have you tried clearing your cache? This is usually the right solution!

If the issue persists, please reply here or contact the Help Desk.


Good luck!

25 берез. 2016, 20:5125.03.16
19.05.15
5

Yes, forgot to add that I had done that.  Also, all other web sites are working fine. Here is a picture of the screen that appears.

http://prntscr.com/ak0dqi

25 берез. 2016, 21:0425.03.16
25 берез. 2016, 21:05(відредаговано)
31.01.15
457

That surely looks strange!

Unfortunately I lack technical knowledge, and considering it's weekend and past a certain time, the CM's will be on again on Monday. Least I can recommend you is contacting the Help Desk.

In the meantime you can also look around on google. Maybe somebody else already experienced this issue and found a solution! If you want me to, I can leave a message behind to the CM so that whenever she reads it, she can help.

I'm terribly sorry for being unable to directly solve this issue. I wish you all the luck Lord Deadringer!

25 берез. 2016, 23:5625.03.16
19.05.15
5
Its working now, dont know what has changed? Thanks for your time :)
26 берез. 2016, 00:1326.03.16
31.01.15
457

DeadRinger said:


Its working now, dont know what has changed? Thanks for your time :)

Glad to hear that m'lord!

Enjoy further gameplay! 

26 берез. 2016, 19:5326.03.16
232720

see if you have a log file in:

%Systemroot%\System32\LogFiles\Httperr.log

5 квіт. 2016, 19:5005.04.16
232720

DeadRinger said:


Yes, forgot to add that I had done that.  Also, all other web sites are working fine. Here is a picture of the screen that appears.

http://prntscr.com/ak0dqi

I am facing exactly the same issue for the last 3-4 hrs- what do I do?

I have been playing the game daily for almost 80+days, don't want to iss out on the 90day reward :(

6 квіт. 2016, 07:3306.04.16
232720
Sumeet said:

DeadRinger said:


Yes, forgot to add that I had done that.  Also, all other web sites are working fine. Here is a picture of the screen that appears.

http://prntscr.com/ak0dqi

I am facing exactly the same issue for the last 3-4 hrs- what do I do?

I have been playing the game daily for almost 80+days, don't want to iss out on the 90day reward :(

Could you please confirm that the issue is still there after clearing Browser cache and reloading the page?
6 квіт. 2016, 20:3206.04.16
6 квіт. 2016, 22:28(відредаговано)
232720

I am able to login, but nothing loads! Is this my personal problem, or is it the game as a whole? I have cleared the cache, refreshed, and rebooted as well, and this is what I get. 




No idea what the problem was, but was able to get the game to load after clearing cache, forcing updates with Windows 10 and Chrome and rebooting a couple times in between.
7 квіт. 2016, 06:3607.04.16
232720

Lady Nerium KT-S2 said:


I am able to login, but nothing loads! Is this my personal problem, or is it the game as a whole? I have cleared the cache, refreshed, and rebooted as well, and this is what I get. 




No idea what the problem was, but was able to get the game to load after clearing cache, forcing updates with Windows 10 and Chrome and rebooting a couple times in between.

Good to know that it was fixed for you. 

We always advise our players to forward loading issues directly to our Support Team. They can help in such situations 
23 квіт. 2016, 21:4023.04.16
15.08.15
1

I can no longer log in. The play game button does not do anything



24 квіт. 2016, 09:2924.04.16
10.04.15
1433

bongoBen said:


I can no longer log in. The play game button does not do anything



Lord Bongoben

The game works fine for me, no problem to get int thru play game buttom

if you still experiment this issue please contact support desk thru this link and submit a ticket

Regards

23 верес. 2018, 10:2023.09.18
27.09.15
12

Duke of Dragon does not even come into play.

Reinstalled the Plarium app, submitted its coords to Plarium, and Plarium does not do anything !!!!