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Client Froze

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29 лют. 2020, 03:1629.02.20
20.02.17
2

Client Froze

Hi, the client froze on me when I was getting raided and I was unable to catacomb my troops or pull out my defense. What are my options about this and what can I do. If you're looking for evidence that I was online and the raid times along with the units lost, please look at the attached screenshots, thanks!

The last screenshot is attached to show that I was just working on bgs and other brawl related stuff when I saw the attack incoming and then the client freeze.

https://prnt.sc/r9buvk

https://prnt.sc/r9busc

https://prnt.sc/r9buxr

https://prnt.sc/r9buzx

https://prnt.sc/r9bv1n

https://prnt.sc/r9bv37

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MicAdmin
29 лют. 2020, 23:5329.02.20
22.02.19
1586

Hello Lord Primos , once i had too a similar situation , the game frozen and nothing worked anymore , but there was the fault of my pc , 
Anyway , i need some more info about you ,

your  castle coord are  :  - 130 , 481 ; i need to know also the server where you play , and i will pass this to the technical team for a check up .

I wish you good game and good battles !
6 берез. 2020, 15:5806.03.20
07.05.15
14
He's on Farwol's Crown. He's a buddy of mine
MicAdmin
7 берез. 2020, 13:0107.03.20
22.02.19
1586
BlackHawk said:

He's on Farwol's Crown. He's a buddy of mine
Thank you for the info 
MicAdmin
7 берез. 2020, 13:1007.03.20
22.02.19
1586
Passed to the technical  team !
8 берез. 2020, 16:1008.03.20
20.02.17
2
Thank you, I am on server 3 and have moved coords to -124, -325
MicAdmin
11 берез. 2020, 11:4711.03.20
22.02.19
1586

Hello Lord Primos, i'm sorry to not bring you good news... the technical team did not experience any issues with the server performance at that moment, they suggest always in case you have some lags or else to clear cache and apply the  regular basis.

I wish you good game and good battles ! 
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