Contact Support they maybe can help  

https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=168205&fbclid=IwAR0rWnxKHZXxrhNSqGsDh5tWogavQUynr71DjYNrXsDMhOFcMi43vv6tGvc

Thanks Wes for the help 😉

Hello  BABA YAGA   ,

please try also this steps :

1. uninstall the app plarium play
2. download and install the last version of the app pp
3. open pp
4. login the account
5. install the game
6. launch the game.. 

if after this still doesn't works than is better to contact the Support and select the category Loading / running issue 

https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360001594879&fbclid=IwAR3BQvJCine1yBvcEA36YRyEptBiql9BrsUsBZlB-J0g0Sy6cZeuI4RIYgM

forward them all the details and they will  answer you via email.

i wish you a good day !

как войти в игру?

Hello lord Матвей , what exactly is your issue ? please describe with details /screenshots , in english if is possible , since the google translate doesn't work so well from russian to english.

Have a nice day !

Нет возможности запустить игру. переустановка plarium не помогла

При чистке кеша в plarium ошибка - 0cdada45-37a6-4797-8429-41778fdb879d

i

РАЗРАБОТЧИКИ, почему ваши игры работают так дерьмово?

При запуске игры. лаунчер переустанавливал. Кеш сбрасывал. ПК перезагружал

i

There were some technical issues with the application plarium play , but should be everything good now !

I wish you  a  nice day !

У меня нет изменений и по сей день.

Кэш чистил, клиент переустанавливал.

Plarium Play v9.1.0-0.0.0

mac Sonoma 14.4.1

Hello Lord  dragdiller , please note that this is an old topic from last year 2023 ,

But anyway , you should to contact directly the Support , explain them exactly what version of mac you are using , and ask for instructions !

Here is the link for Support :

https://social-support.plarium.com/hc/en-us/requests/new?fbclid=IwAR3BQvJCine1yBvcEA36YRyEptBiql9BrsUsBZlB-J0g0Sy6cZeuI4RIYgM

ps:  this old thread  it will be closed !

I wish you a nice day ahead !