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Bug wen i buy pack

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14 листоп. 2018, 19:4514.11.18
14.11.18
2

Bug wen i buy pack

Hello

I have a problem I bought 2 days ago a package but the server was down or something happen, when I entered i found now premium, after that I bought 2 more packages those 2 I bought I reserved but the older for 15x2=30USD I didn't get them


I have this problem on server 2 


I'm waiting for your help

Thx Vatamanu Adrian

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BiohazarDModerator
14 листоп. 2018, 20:2014.11.18
04.10.13
3872
You should check your payment method to see whether you were charged for them.  If not it's possible you were sent the message but the order wasn't actually processed. 
14 листоп. 2018, 20:3014.11.18
14.11.18
2

If u see i have same on facebook and on card is the same

 3 transaction is for 20 USD and 4 is for 15USD but from thos 4 i resev only 2 becaz server woz bug, stuck or oder stuf u know better
15 листоп. 2018, 11:0715.11.18
221129

Hello, Lord!

Payment issues are handled individually. Please contact our Support team in the appropriate payment category

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