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Ghost Messages

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6 жовт. 2016, 20:4506.10.16
221146

Ghost Messages

Hi:

The counter which provides the number of unread messages is showing a non zero value but no unread messages are present.

I have cleared the cashe, restarted the browser and PC but does not clear.

Is this a known bug.  Did not see it in the present list.

Thanks

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6 жовт. 2016, 22:2506.10.16
221146

There has been a few topics on this kind of issue since last server update...  

http://plarium.com/forum/en/sparta-war-of-empires/bug-reports/29611_game-freeze-after-the-inactive-period-

http://plarium.com/forum/en/sparta-war-of-empires/bug-reports/29570_message-lag

http://plarium.com/forum/en/sparta-war-of-empires/bug-reports/29988_galleys-sign-don-t-turn-off

http://plarium.com/forum/en/sparta-war-of-empires/bug-reports/29884_message-outstanding


Yes plarium I know it has been an outstanding bug, but last server update has made it much worse, maybe something to do with new screensaver.  At the moment I have 3 unread messages symbol(when there actually is none unread).  Then I have 3 galley reports, when all have been seen, plus I have a missing galley report as one trade only gave delivered report not the received res report. The new screensaver freezes all timers until page refreshed - galleys, raids, returning units etc.  If the screensaver comes in view, then your city is attacked after that, you will not see report or even know about it until you have refreshed page!









7 жовт. 2016, 07:0807.10.16
221146
Yup..we know aboutthis problem. our devs are trying to fix it
Alyona KolomiitsevaCommunity Manager
7 жовт. 2016, 09:2707.10.16
17.09.15
8269

Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

11 жовт. 2016, 15:3211.10.16
221146
Thank you for the update :)
Alyona KolomiitsevaCommunity Manager
12 жовт. 2016, 10:0112.10.16
17.09.15
8269
rbrian said:

Thank you for the update :)

13 жовт. 2016, 10:4113.10.16
03.08.15
505

Hello Archon!

This issue has been Adressed already and I hope it's gonna get fixed soon :)

14 жовт. 2016, 01:0914.10.16
221146

The issue appears to have been corrected.  Thank you :)

14 жовт. 2016, 18:0514.10.16
221146

Temporarily corrected for a day.

My reports and messages were cleared, but now 4 ghost reports again today. Timers locked up also when away from screen.  Don't notice screensaver anymore.

I hardly care if you fix it or not now, this game will always be full of bugs and lag.  The important things top of your list are money spinning new features which are currently about as well received as a floating turd in a swimming pool.
20 жовт. 2016, 13:0720.10.16
221146
Yup.  Looks like the issue has returned.  I have a "ghost" message in at least two of the Plarium games.
Alyona KolomiitsevaCommunity Manager
21 жовт. 2016, 10:5921.10.16
17.09.15
8269
rbrian said:

Yup.  Looks like the issue has returned.  I have a "ghost" message in at least two of the Plarium games.
We're working on a fix.
24 жовт. 2016, 17:1124.10.16
07.06.16
1

Apparently the ghost message bug is not a priority to you guys, this is getting ridiculous.

Alyona KolomiitsevaCommunity Manager
25 жовт. 2016, 11:2725.10.16
17.09.15
8269
safire_61 said:

Apparently the ghost message bug is not a priority to you guys, this is getting ridiculous.

It has a high priority, but it's a complicated issue and it requires more time to find a working fix.
25 жовт. 2016, 21:2225.10.16
05.06.16
6
You have known about this issue for at least 25 days now, I'm not convinced.
26 жовт. 2016, 15:5026.10.16
221146

its not getting fixed


no worrys, they never will


for all we know they are just sitting on their own island with pinacoladas
30 жовт. 2016, 20:0430.10.16
221146
I have the same issue for the last month now and still waiting for fix
Alyona KolomiitsevaCommunity Manager
1 листоп. 2016, 11:5101.11.16
17.09.15
8269
kans said:

I have the same issue for the last month now and still waiting for fix
And we're still working on it :)
2 листоп. 2016, 10:2802.11.16
22.09.14
2
The odd thing about this is that the ghost messages seems to pile up. Last week I had 3, this weekend they were 6 and now I have 7... Where does it end one may wonder.
2 листоп. 2016, 18:2102.11.16
221146

this problem takes a long time, I think it's time to work it out, sometimes you have 10 messages and only 1 is the right message others are phantoms, please could solve this problem

14 груд. 2016, 22:5314.12.16
221146
This issue is still present and it has been more then two months now. Any chance to have it solved soon?
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