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i'm done ..it's not funny

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5 трав. 2016, 06:3205.05.16
220648

i'm done ..it's not funny

Couldn't log in almost all day ..my army was destroyed ..one day was lost...to  support can't send an message it's say i have to filled all fields...and i already had filled all :(( ... Tried to play but i can't 
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5 трав. 2016, 07:0805.05.16
220648
5 трав. 2016, 07:0905.05.16
5 трав. 2016, 07:09(відредаговано)
220648
also after i wrote the first messagehere ..the forum and game crashed again ..till now:((((
5 трав. 2016, 07:1705.05.16
5 трав. 2016, 07:17(відредаговано)
220648

My message to support...still can't sent it ..after like 20 tries ..i give up :((  



" Hy Guys

Yesterday couldn't play to much because the servers where down...first time was in the morning ..

then worked like an hour or so ..and after that didn;t worked all day till today in the morning...when worked like for 30 minutes

When finally i could log in ..surprise i was attacked ..and my troups where all destroyed lost like 200 k offense -couldn't sent them to acropolis because when the game crashing i was doing positions fight and the game crashed ..it;s not funny ..even if i tried like for hours to log in but couldn't ..i saw on forums that the facebook players could play all time ..it's not funny ..i really like playing but if you guys don't do anything i will quit...anyhow waiting an response from you ..till then will stop playing

Also lost one day of full dominion and progress on over tournament ...and advance to upgrade my buildings and troups :(

Best regards  " 

Alyona KolomiitsevaCommunity Manager
5 трав. 2016, 09:3705.05.16
17.09.15
8273

Please follow this instruction: http://support.plarium.com/enstormfallkabam/Knowledgebase/Article/View/151/0/how-do-i-find-my-id and paste the whole ID into the ID field. This will help. Please let me know if it doesn't.

5 трав. 2016, 16:3005.05.16
220648
i told to an friend and he helped me ..but why to contact it..if they don't respond ..i lost another day of progress ..this it's not profesional :( 
5 трав. 2016, 16:3005.05.16
220648
don't have army ..spent all my resources from the market//for what :( 
5 трав. 2016, 21:1005.05.16
220648

Archon, please be patient, and you will respond, they not only have to answer your request, if not thousands of players, and receive a response within 24 hours after contact with them

6 трав. 2016, 08:3906.05.16
6 трав. 2016, 08:40(відредаговано)
220648
passed 24 hours didn't receive anything..also lost progress  for yesterday ..more important was that i will lose an level on the experience tournaments(my contribution was 20 k two days a go before this crash and now i have only 25   k because of this crashed and losing tim and army :(  ) ... ... spent some drachmas to have some army now  ...of course now nobody will be intrested about this  :(...and the list go on....
Alyona KolomiitsevaCommunity Manager
6 трав. 2016, 09:5706.05.16
17.09.15
8273

Zsolt Antal said:


passed 24 hours didn't receive anything..also lost progress  for yesterday ..more important was that i will lose an level on the experience tournaments(my contribution was 20 k two days a go before this crash and now i have only 25   k because of this crashed and losing tim and army :(  ) ... ... spent some drachmas to have some army now  ...of course now nobody will be intrested about this  :(...and the list go on....

Greetings. We will restore the Loyalty progress for the players who have suffered on 04.05.2016. If you have any other losses during the downtime, please contact our Support Team. Unfortunately, we are unable to help you on Forum. 

And please be patient. They will respond, but it may take some time.
6 трав. 2016, 15:3606.05.16
220648

this it's an joke no ?????



Hello,

Kindly accept our apologies for any inconvenience the loading issue might have caused to you.

I see that you were unable to play the game during some time. Thus, we are currently considering the possible solutions to make amends for this situation. Once I will have more information, I will let you know.

Thank you for your patience and understanding.

Kind regards,

Christina

6 трав. 2016, 15:3806.05.16
220648

also i received this message ....[18:15] 



Leonidas: Recent technical difficulties appear to have impacted the ability of certain Archons to visit Hellas. To apologize for this inconvenience, Leonidas is giving Archons FREE Rewards so that you may better your City! Put them to good use!




 what kind  of rewrdas ??? i want my army back  ..what the h.ell

6 трав. 2016, 18:2206.05.16
220648

u guys are for real ??

i want my army back not youre pity  25 k ofense ..i lost over 200 k and much more in game progress

- 7 days Dominion Activator

- 4-hour Universal Boost Item

- 30,000 of each Resource

- 15 Agema Horsemen

- 2 Scrolls of Wisdom

6 трав. 2016, 18:2906.05.16
18 серп. 2019, 12:04(відредаговано)
45
admin or who ever is in charge considering all money spend of troops to die not by our fault but yours you have to offer more than ridiculous 15 agema what i can make that myself thanks
6 трав. 2016, 18:3706.05.16
220648
6 трав. 2016, 18:3806.05.16
220648
what i lost ..and also progress...glory points and other rewards for two days..t\hey are  out of their minds i think
6 трав. 2016, 19:5806.05.16
04.04.16
5
Same thing happened to me.  I feel your pain
Alyona KolomiitsevaCommunity Manager
10 трав. 2016, 10:3310.05.16
17.09.15
8273
Unfortunately, we cannot compensate you anything on Forum. Only our Support Team is authorized to give compensations.
Тему закрито. Ти не можеш залишити коментар.