PLARIUM - A statement please
Hello Plarium
Since days there is a extreme lag and latency issues on your servers. The game is un-playable currently and no official statement from you arrived to us players.
You also think the lag and latency problems aren't from your servers (see the other topics here in this forum). Not enough that you guys reduced continuously the rewards from events, we players have to put always more in as we get out. After 3 years here in Sparta, i remember 1 1/2 years ago as you get slightly a little more back if got 10k points or higher at a x2 PVP event. This is not the way a successful game works.
Some days ago.. i was going to attack/raid one of our enemies. My troops were send out a few seconds ago and the screen turns black and i received a message telling me.. "Server Maintenance" .. WTF ?! Never saw such things at other browser-games.. and i played a lot like: Settlers online, Anno online, Forge of Empires.. aso. If a server maintenance happen, all other companies announce this 1-2 days before and in 99 percent of the games a counter appears in-game before it happen.
Lag and server problems also happen to other companies and gaming platforms sometimes. But after the problems were solved the players get compensations for the failure. Never saw something like this here. Sad ..!!
In September 2017, we from Nordmann arrived as first coalition all achievements and wanted to get our own coalition logo as announced by you guys here in this forum. I am since over 20 years a media and graphics designer and i created, as discussed/confirmed with your support before, a great logo for us. We send this logo (as high quality PNG graphics file) to your support in October 2017. Now we have end of February 2018 and nothing happen!! No logo ingame, no message from your support or anything else. For me as graphics designer, which works for well known brands and companies (from all over the world) feels like a bad joke. Downsizing the coalition logo to the exact size and install ingame by replacing the old one is a job of 10 minutes!!
Weeks ago i signed in as beta tester for you. After 3-4 weeks later i logged in the first time automatically to your beta sever. No message / mail arrived at me before to inform us testers. The beta test also feels like a bad joke. Ugly graphics, most bonuses didn't work, most of the game mechanics didn't work in a correct manner and the lag on the server is ridiculous. Tooks me 30 minutes to figure out to get back to regular server again. This is not a beta test .. this is an alpha test!! Sorry guys .. really ??!
It would be really nice to get some response from you PLARIUM guys about this issues mentioned above. You are annoying a lot of players right now!
Thank you
regards,
-Apollinaris-