specially when the forget to add the keys in some accounts when they give the coffers, and support ignores the hundreds of people that suffered their scam

It is not a drachma grab, as there is no way to earn this item by using drachma.

Many are not able to get this item regardless of what they do or spend.

Hello Marcus Taiko . No it is not daily, but it is frustrating to get it as it cannot be comlete.Mods have forwarded this issue to the manager a lot of times, asking to be a monthly task, but till  now, nothing happened.  

voice of the customers falling on deaf ears...Plarium

I got another one today, this getting more frequent 

i

Please rest assured that our game team is considering the possibility to change quest frequency. Thank you for your patience!

I agree with you. Im happy to know that Kitana says the team is considering to change the frequency 

I hope they will do it soon!

also the rewards for the cost of doing it, are not proper

What do you mean? Could you please provide me with more details?