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DOES NOT COUNT THE ACHIEVEMENTS OF OLYMPUS

DOES NOT COUNT THE ACHIEVEMENTS OF OLYMPUS

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21 трав. 2020, 17:1621.05.20
21.05.20
4

DOES NOT COUNT THE ACHIEVEMENTS OF OLYMPUS

It doesn't count me Olympus' achievements (it enters the top 100 of any solo tournament). For more than 4 months I have been entering different tournaments within the top 100 and it does not count me, it has remained at 41 points. please someone help me with this, discourage a bit to participate in tournaments



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21 трав. 2020, 19:5021.05.20
15.10.15
1480

Muy buenas joven,

es raro estar tanto tiempo sin entrar en el top 100, para poder mirarlo se necesita que nos digas tu identidad en el juego.

Donde encontrarla si no lo conoces ? en la guia del juego, mirate la imagen que adjunto.


21 трав. 2020, 20:5621.05.20
11387


Hello,

I have exactly the same problem. For so long they do not count my entries to top 100 and it is stuck in 96. Today only I passed top 100 in 2 tournaments (top 10 actually). Please fix this or tell me asap how to proceed.

By the way, I have also checked that it is not grading me my free rewards of gratitude everyday.


uid 143238 / fb10202922528639708 / The Ridge of Epirus / segment00


Thank you in advance !


 
23 трав. 2020, 22:3223.05.20
23 трав. 2020, 22:34(відредаговано)
21.05.20
4

Gracias de antemano, ahi le dejo mi UID




UID 4872031 / FB840946292642646 / The Glorious Valley / segment01

24 трав. 2020, 07:5224.05.20
24 трав. 2020, 07:55(відредаговано)
15.10.15
1480

On Friday I notified you, on the weekend you usually rest, now a little patience.

Thanks when it's solved Joe



El viernes lo notifique, el fin de semana se suele descansar, ahora un poco de paciencia.

Y las gracias cuando se solucione Stork

24 трав. 2020, 12:5024.05.20
11387

Yes. Thank you Elias. The problem of course is not solved.

I hope they solve it on monday because I am in top 100 or top10 or top 3 in all tourneys always and I just don't get my rewards.


25 трав. 2020, 09:5725.05.20
1208
I have given the bug report team another nudge for you this morning 
25 трав. 2020, 12:0725.05.20
11387

Thank you both Elias and Mortee. This could take a while and I should have searched better and earlier to solve it :(

There's two more gone I guess. more that 5in the last days, so imagine how many these months lol

I really hope to have good news very soon. I see there are a lot of people with the same problem



25 трав. 2020, 14:2125.05.20
1208

think I have as well tbh, just havent noticed it before 


am going to check on reset as I am in top 100 for a couple of tournaments 
26 трав. 2020, 09:3626.05.20
06.05.15
13

Hello,

Same problem as yours, now for monts. I lost count....

I remain at 31/45

Hope this strange "bug" will be resolved soon

26 трав. 2020, 14:2726.05.20
21.05.20
4

Sigo con el error, Plarium por favor arregla este bug, estoy perdiendo muchas recompensas





27 трав. 2020, 13:5227.05.20
1208

I can confirm this is now being looked at by the bug report team 

27 трав. 2020, 15:0227.05.20
21.05.20
4

my case is already solved, it has already started to add ... thanks 

NancyAdmin
27 трав. 2020, 16:3527.05.20
09.07.19
1870

Archons, first of all, I would like to let you know that the description of this achievement wasn't completely correct. It should have sounded as 'Get ranking rewards in any solo tournament xx times', and we have already changed it in order not to confuse our players. 


Secondly, the most important part is that you receive points to this achievement only when you end up among the winners of a particular tournament. Some tournaments have only 20 winning places, the others have 50, 75, 250, and so on. You can check the set number of places for a particular tournament by having visited the last page of the Ranking tab of this tournament. 


If you are one of the winners but haven't received a point to your achievement, feel free to contact our technical support. It would be a plus if you could send us not only a screenshot of a message from Leonidas but also screenshots of the number of points you had before a tournament for this achievement and the number of points that you have after the end of it.


Regarding the issue you faced, we will double-check it and fix it if we find a bug there.  Thanks for bringing this to our attention. 

28 трав. 2020, 06:4428.05.20
11387

Thank you Nancy. Yes I can also confirm that it is fixed. I saw the count was finally moved but not as should in all tournaments. But now I see your explication and it is clear. It is what I thought the last couple of days actually but as you said the description says top 100 on all solo tourneys so...

Anyway thank you very much and I hope we won't have to bother you again with this one. I personally need 2 more for this one so I guess today or tomorrow it will be over lol. Can't wait for my rewards :)


Have a great day and a nice game everyone
NancyAdmin
28 трав. 2020, 15:2328.05.20
09.07.19
1870

Joe said:


Thank you Nancy. Yes I can also confirm that it is fixed. I saw the count was finally moved but not as should in all tournaments. But now I see your explication and it is clear. It is what I thought the last couple of days actually but as you said the description says top 100 on all solo tourneys so...

Anyway thank you very much and I hope we won't have to bother you again with this one. I personally need 2 more for this one so I guess today or tomorrow it will be over lol. Can't wait for my rewards :)


Have a great day and a nice game everyone

It was a pleasure to help you, Joe. I wish you good luck in finishing this Achievement 


P.S. This thread is being closed since the issue has been fixed. 
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