https://plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=210529

only those 2 were updated ?.

If after several restarts only those 2 towers are still updated enter the link I put and fill in the data requested, they will contact you to solve it.

solamente se actualizaron esas 2 ?

Si despues de varios reinicios unicamente siguen actualizadas esas 2 torres entra en el enlace que puse y rellena los datos que se te piden, se pondran en contacto contigo para solucionarlo.

till now,nothing happened except a msg which was saying if i upgraded more towers and i forgot it...

do you have any serious guy there to talk?

They are serious people, tell them you don't want what they are proposing and explain to them again what you are asking.

That's through the e-mail where they answered you.

Son gente seria, diles que no quieres eso que te proponen y les vuelves a explicar lo que pides.

Eso a traves del Email donde te contestaron.